Windows Administrator

Responsibilities:

• Vulnerability remediation.
• Expert in Configuring and administering Windows Server 2008/2012/2016.
• Good understanding of Exchange 2016 and Outlook related issues.
• Maintain servers both physical and VM environment with maximum uptime.
• Mastered in troubleshooting Windows OS issues, handling escalated L3 issues in Windows environment.
• Firm understanding of Windows security including file system permissions, file sharing, event logging, performance monitoring, and disk administration.
• Good understanding of Active Directory and Network Infrastructure, Forest and Domain Infrastructure.
• Responsible for third-level support for all server related issues. Implemented security policy and virus protection.
• Participate in complete system builds, upgrades, migrations, and patch management.
• Preparation and maintenance of documentation of technologies, standards, and procedures.
• Administration of server consolidation program through use of VMware ESX server and VMware Virtual Center, creating VMs, using/building VM templates and customization files, and scheduling tasks.
• Assist in P2V and V2V conversion of Windows server editions using enterprise VMware converter and also installed the VMware tools on that machine.
• Hardening and monitoring of VMs ESX server's CPU, Memory, Disk, Network Utilization for Security Compliance.
• Server hardware troubleshooting by using ILO and Client SIM.
• Hardware firmware upgrade for physical servers like Client, Dell, and IBM.
• Performance optimization, regular health checks on servers, and systematic troubleshooting of problems.
• Involved in customizing VMs Memory, hard disk, NIC, and analyzing log files, resources utilizing monitoring.
• Install racked and stacked Client ProLiant Blade Servers, Dell Power Edge Servers in multiple data centers. Familiar with Client ILO, Dell Tools.
• Create new VMware virtual machines to meet the specifications provided by the Client.
• Involve in on-call rotation for supporting production strictly maintaining SLAs.
• Perform necessary analysis to provide all required evidences to support the project requirements.
• Handle day-to-day incidents and requests arising in the environment with respect to Windows within SLA.
• Provide escalation support for Windows team.
• Manage and complete assigned projects.
• Must be willing to handle varying shifts.

Required Skills:

• Strong analytical and problem-solving skills.
• Ability to effectively interact with upper management for presentation of new functionality and solving problems.
• Strong written and verbal communication skills.
• Ability to work under pressure in a fast-paced environment.
• Willingness to work on-call in emergency or priority issues.
• Ability to take independent initiative when needed.
• Market domain knowledge is preferred.
• Knowledge of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management.
• Knowledge of other products like BMC Control-M (CM), Cross File Transfer (CFT), Connect Direct, and NetBackup is preferred.

Skills & Certifications:

• Windows.
• VMware.
• DNS.
• DHCP.
• Troubleshooting skills.
• TSM process.
• ITSM tool familiarization.
• Automation.
• Server hardware (Client Proliant or other product/Simplivity or other Hyper-Converged Product).
• Communication skills.
• Active Directory.
• Incident management.
• Change management.
• Leadership skills.