Water Distribution Supervisor (1 position)

WATER DISTRIBUTION SUPERVISOR

(1 Position)

Reporting to: Director of Public Works

Department: Public Works

Classification: PERMANENT Full Time; Non-union

Salary Range: $101,909 to $119,893, pending review

Hours of Work: 7:00 am – 3:30 pm Monday to Friday (40 hours per week)

Starting Date: As soon as possible

Application Deadline: No later than 4:00 p.m. April 17, 2025

Responsibilities

Known as the Friendly-City, Woodstock is located in the heart of Oxford County and blends big city conveniences with a small-town feel. With a growing population of over 45,000 welcoming citizens, Woodstock residents place high value on our small-town atmosphere, while enjoying urban amenities.

When you work for the City, you get to be part of an incredible team of dedicated people with a range of skills and experiences to share. Our team works together to help build a strong, connected community where people have access to the services they need, while enjoying a relaxed lifestyle.

• Join a growing and dynamic organization offering rewarding careers,
• Competitive Wages,
• Defined Benefit Pension Plan (OMERS) where employee contributions are matched by the City,
• Training opportunities to support you in this role,
• And a great working environment for individuals committed to making a difference.

Purpose of Position

Reporting to the Director of Public Works, the Water Distribution Supervisor is responsible for the supervision of the water distribution system infrastructure operations, and maintenance. The Water Distribution Supervisor acts as the Operator in Charge with the ability to be designated as Overall Responsible Operator (ORO) for water and certified in accordance with provincial government standards.

Major Responsibilities

• Provide daily front line supervision of staff including work program scheduling, resource allocation, workflow monitoring and work orders, and documentation.
• Conduct short term workflow planning (weekly to monthly) for the effective implementation of proactive work programs as well as response activities for any water system related emergencies.
• Responsible for completing work within established operating budgets; specifically monitor and manage program level budgets consistent with approved levels of service.
• Assist department head in preparation of annual operating budgets with technical input for capital programs and budget preparations.
• Ensure preventive maintenance, operational and seasonal activities are current, fully documented, scheduled and recorded through the Work Management System.
• Liaise with peers, outside departments and organizations to build working relationships and help establish industry best management practices to improve safety, efficiency and technology.
• Coordinate and schedule staff to attend and support capital works inspections, review draft construction plans related to water infrastructure and provide recommendations to the Engineering Department.
• Conduct front line customer service including investigating, documenting and resolving concerns and complaints or providing program information upon request.
• Recruit and develop staff to deliver industry-standard levels of service using continuous improvement principles.
• Participate in ongoing staff performance management including participating in grievance processes, labour relations, performance reviews, wage and promotion recommendations, and monitoring staff activities and behavior as required.
• Ensure operational and record keeping compliance with applicable regulations and standard operating procedures.
• Responsible for overseeing development and implementation of Standard Operating Procedures and quality control inspections.
• Identify training needs and oversees the development and maintenance of training programs for staff.
• Ensure employees work in compliance with the Ministry of Environment, Conservation and Parks; the Safe Drinking Water Act and the Occupational Health and Safety Act.
• Recommend and establish asset management maintenance activities to extend the life cycle of infrastructure in a cost-effective manner.
• Act as Operator in Charge with ability to act as primary “Overall Responsible Operator” for the water distribution system on a rotational and stand-by basis.
• Maintain a comprehensive understanding of all applicable collective bargaining agreements, including grievance procedures.
• Act as backup for other supervisors as required.
• Contributing member of the Department management team.
• Perform other duties as assigned.

Qualifications

• Post secondary diploma in Civil, Environmental or Mechanical Engineering, or equivalent; with an emphasis on Water Distribution Systems.
• Valid Ontario Water Distribution Operators Certificate, with a minimum Class 3.
• 5 years of experience in a Public Works environment.
• 2-3 years of Supervisory experience in a unionized environment.
• Valid class “DZ” Driver’s License.
• Preference will be given to applicants that hold valid Certified Engineering Technologist (C.E.T) certification from the Ontario Association of Certified Engineering Technicians and Technologists (OACETT).
• Valid First Aid and CPR certificates are considered an asset.
• Construction experience is considered an asset.
• Ability to operate water equipment is considered an asset.

Working Conditions

• Subject to working outside in all weather conditions.
• Subject to working in dirty conditions and is required to do heavy lifting.
• Must be available for after-hours work for emergencies and planned overtime.

The City of Woodstock is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. We embrace equity, diversity, justice, inclusion and belonging and we’re committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve.

Please note: Immediate family members, as per City of Woodstock Nepotism Policy, HR-015, shall not be employed in the City of Woodstock in any capacity under certain circumstances. A conflict of interest must be declared to the Director of Human Resources as outlined in the City of Woodstock Nepotism Policy, HR-015 as soon as it has been identified.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Woodstock will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

We invite all qualified applicants to submit their resume and cover letter via online at http://careers.cityofwoodstock.ca.

We thank all candidates who apply but advise that only those selected for an interview will be contacted.