Warehouse Worker

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity, and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.

Main Purpose and Function

Performs materials handling function at the City of Vancouver’s warehouse facilities including loading, unloading, sorting, storing, moving, and counting inventory; receiving and issuing materials; packing and labeling materials; and general warehouse maintenance.

The Warehouse Worker reports to the Storekeeper position and frequently interacts with a wide range of internal and external stakeholders.

Specific Duties & Responsibilities

Receiving Inbound Material

• Unloads and inspects material for quality and quantity
• Compares purchase order to packing slip, reports and documents any discrepancies
• Records the receipt of all inbound materials in SAP and M5

Storing Material

• Labels material by SKU number, barcode, material description, and/or bin number
• Arranges and stocks material on racks, shelves, or bins according to predetermined sequence, and restocks shelves as required
• Stores, distributes, and/or disposes of returned material
• Maintains accurate records of all in-stock material in SAP and M5

Picking and Processing Orders

• Accepts and reviews accuracy of outbound customer orders, work orders, shipping orders, and requisition forms
• Picks ordered materials from warehouse stock, assembles, and prepares ordered materials for shipping
• Loads and/or delivers orders when required
• Records outbound material movement in SAP and M5

Inventory Management

• Conducts scheduled inventory cycle counts, records count totals, and reports any discrepancies between count and SAP record
• Maintains accurate record of inventory movement in SAP and M5

Customer Services

• Reviews, corrects, and completes orders requests and documents in SAP
• Resolves routine customer inquiries at the counter and over the telephone
• Accompanies customers in the warehouses

Warehouse Operations

• Adheres to the necessary safety methods and procedures, departmental processes, and corporate policies
• Maintains warehouse cleanliness and organization
• Performs other duties/responsibilities as assigned

Qualifications

Education and Experience:

• Completion of grade 12 or equivalency
• Related warehouse experience, or an equivalent combination of education and experience
• Forklift Operator Certificate is required, with preference given to candidates with at least 2 years experience operating a forklift
• Current and valid Driver’s License for the Province of British Columbia is required

Knowledge, Skills and Abilities:

• Working knowledge of warehouse operations and materials movement
• Ability to take directions, and follow instructions and regulations
• Ability to perform thorough, complete, and accurate work
• Ability to work collaboratively within a team environment
• Ability to build effective working relationships
• Ability to use computer programs including word-processing, spreadsheets, databases, and scheduling programs
• Ability to read, write, count, and speak English
• Ability to lift, push, and carry heavy items
• Ability to operate a vehicle, forklift, and order picker
• Ability to use hand and power tools
• Ability to work at heights
• Ability to perform physical work in all weather conditions

Driver’s License and Record Checks:

• A valid BC Driver's license is required.
• The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities.
• Transportation arrangements must meet the operational requirements of the department.

Business Unit/Department: City Clerk's Office (1060)

Affiliation: CUPE 15 Non Parks

Position Start Date: March 2025

Salary Information: Pay Grade GR-016: $30.41 to $35.72 per hour

Application Close: March 9, 2025

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process.