Warehouse Operations Supervisor (Afternoon Shift)

Warehouse Operations Supervisor (Afternoon Shift)

Business Unit: Store Support Centre (SSC)

Description & Requirements

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well. Our success is attributed to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community. We focus on creating positive change to build a healthier, thriving future, including an equitable, inclusive, and growth-focused environment for our people.

About This Team

Our Global Distribution teams are part of the greater lululemon Supply Chain organization. This team supports lululemon’s overall purpose by fulfilling our products to our guests through various channels, including retail stores and ecommerce. Reporting to the Warehouse Operations Manager, the Warehouse Operations Supervisor is responsible for overseeing all DC operations for a particular shift/process within a facility. They lead their DC operations teams, ensuring efficient operations and SLA attainment, while actively developing their people through vision and goals, coaching, and feedback.

A Day in the Life

• Direct and oversee all aspects of an assigned shift or process within a DC department.
• Support the manager in creating and implementing departmental operating and strategic plans to drive continuous improvements.
• Coach and develop up to 25 hourly lululemon team members, including Floor Leads, Warehouse Associates, Forklift Drivers, and Data Administrators.
• Ensure all areas of the hourly employee life cycle are managed, including hiring, training, performance management, rewards, and recognition.
• Oversee the execution of department work tasks to ensure target metrics and SLAs are met (pick, pack, ship, receive, transfer, etc.).
• Manage daily labor planning, including sending workers home or to other departments where labor is needed.
• Support Manager with weekly workforce planning, requesting labor from agency partners and Talent Acquisition.
• Partner with DC Workforce Administrators on verifying and approving timekeeping for hourly direct reports, including attendance tracking.
• Communicate with agency vendors regarding employee performance, staffing, and feedback.
• Collaborate with Health and Safety and P and C on employee concerns.
• Ensure compliance within the department, including Labor Laws and Health and Safety compliance.
• Champion and lead through lululemon’s IDEA (Inclusion, Diversity, Equity and Action) initiatives and values.

Qualifications

• Bachelors/Associates degree in engineering, supply chain, logistics, operations, or relevant on-the-job experience.
• 3-5 years of experience in a warehouse or similar environment.
• 2+ years leading a team of hourly employees.
• Proficient in Microsoft Office Suite.
• Experience with automation or MHE (material handling equipment) and labor management systems.
• Ability to obtain a powered industrial truck (PIT) operator certification depending on business needs.
• Effective communication skills with team and business partners.
• Adaptable to third-party technologies (RF scanners, voice picking, and new systems).
• Ability to lift up to 50lbs frequently.
• Maintain a safe work environment.
• Flexible with schedule, which may include nights, required holidays, and weekends.

Must Haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working.

Authorization

Authorization to work in Canada is required for this role.

Compensation and Benefits Package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $88,200-115,700 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. Permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

We prioritize investing in our people. Other components of our total rewards offerings include support for career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series

Workplace Arrangement

This role is classified as In-Person under our SSC Workplace Policy:

In-Person

In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.

Only those applicants under consideration will be contacted. Thank you for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth, and related medical conditions or any other classification protected by federal, state, or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at accommodations@lululemon.com. In your email, please include the position title, the location of the position, and the nature of your request.