VP, Global S&OP, Scheduling Operations and Contractor Services

SGS & Co is a brand impact group. We are built for agility and inventiveness, to enable our clients to get there first. Fuelled by two connected specialist teams, Marks and SGS, we empower acceleration on a global scale, bringing the world’s biggest brands to life.

We are both a brand design and experience agency & a production powerhouse, built for brands to access top multi-discipline talent. We provide our client-partners with a holistic service operating as an extension of their design, marketing, and supply-chain teams. Our approach combines provocative thinking with optimization programs designed to disrupt and drive results. Culture fuels our everyday work with a diverse group of 5300+ across 6 continents with global expertise in strategy, creative, design, content creation, eComm, production and print management.

Position Summary

SGS & Co. is seeking a dynamic and strategic leader to join our executive Optimization Organization as the Vice President of Global Sales & Operations Planning (S&OP), Scheduling Operations, and Contractor Services. In this high-impact role, you will oversee global planning processes, optimize scheduling operations, and manage contractor services to ensure alignment with business objectives, operational efficiency, and exceptional service delivery. This role reports directly into the Chief Optimization Officer and is a key member of the Sr. Leadership team.

Located - Remotely

Essential Responsibilities, Accountabilities & Results:

Strategic Leadership:

• Develop and execute the vision, strategy, and roadmap for Global S&OP, scheduling operations, and contractor services to meet organizational goals.
• Partner with cross-functional teams, including supply chain, operations, finance, and sales, to ensure alignment with company objectives and market demands.
• Champion the adoption of best practices and innovation to continuously improve processes.

Global S&OP Management:

• Oversee the S&OP process to align supply and demand forecasts, inventory planning, and financial targets.
• Facilitate executive-level S&OP meetings to drive data-driven decisions and resolve conflicts in resource allocation.
• Monitor and report on KPIs, providing actionable insights for process improvement.

Scheduling Operations:

• Lead the development and optimization of scheduling strategies to maximize resource utilization, reduce lead times, and enhance customer satisfaction.
• Implement advanced planning and scheduling systems, leveraging technology to improve accuracy and responsiveness.
• Ensure compliance with all regulatory, safety, and operational standards in scheduling practices.

Contractor Services Management:

• Manage relationships with contractor networks, ensuring cost-effective and high-quality service delivery.
• Develop and enforce policies for contractor onboarding, performance management, and compliance.
• Drive initiatives to improve contractor engagement, retention, and alignment with company values.

Team Development:

• Build, mentor, and lead a high-performing global team. Foster a culture of collaboration, accountability, and innovation.
• Identify skill gaps and provide training and development opportunities to enhance team capabilities.

Stakeholder Collaboration:

• Act as a key liaison between executive leadership, operational teams, and external partners.
• Communicate progress, risks, and opportunities effectively to stakeholders.

Competency Requirements

• 10+ years of leadership experience in S&OP, supply chain management, operations, or a related field, with a proven track record of driving results in a global organization.
• Experience managing contractor services in complex, multi-regional environments.
• Knowledge of lean principles, Six Sigma, or other process improvement methodologies.
• Global or multi-regional experience with an understanding of cultural diversity in business operations.
• Proficiency in S&OP tools, advanced scheduling systems, and data analytics platforms.
• Strong strategic thinking, decision-making, and problem-solving skills. Proven ability to lead large, diverse teams and drive cultural change.
• Exceptional interpersonal, presentation, and negotiation skills.
• Ability to thrive in a fast-paced, dynamic environment with competing priorities.
• Ability to maintain confidentiality, deliver and follow instructions, and possess an attention to detail and ability to work accurately.
• Critical thinking and capability to provide strategic support to leaders on complex issues.
• Knowledge of Microsoft Office Products (Word, Excel, Outlook) and possess ability to navigate and use other web-based systems as necessary.
• Possess a positive attitude and establish good working relationships with a variety of internal and external stakeholders.
• Strong business acumen.

Travel Requirements

Travel is required in this position as frequently as necessary, estimated around 40%, inclusive of domestic and international.

Educational & Experience Minimum Requirements

• Bachelor’s degree in business, Supply Chain Management, Operations, or related field (MBA preferred).

Physical Requirements

• While performing the duties of this job, the employee is occasionally required to sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. The employee must occasionally lift and/or move up to 30 pounds.

We are committed to ensuring equal opportunity in all aspects of employment, including recruitment. We encourage applications from all qualified individuals, particularly those who may contribute to the further diversification of our organization. If you require any form of accommodation during the recruitment process, please do not hesitate to inform us. Together, we strive to foster an environment where everyone can thrive and be their authentic selves.

Qualifications Education

Required

Bachelors

Experience

Required 10 years

Years of leadership experience in S&OP, supply chain management, operations, or a related field, with a proven track record of driving results in a global organization.