Victim Services Navigator (Casual Relief)

Victim Services Navigator (Casual Relief)

Competition # : 45338

Department: Justice

Location: PICTOU

Type of Employment: Relief

Union Status: Exclusion - Non Union - NSPG

Closing Date: 12-Mar-25 ( Applications are accepted until 11:59 PM Atlantic Time)

About Us

The Maintenance Enforcement and Victim Services Division of the Department of Justice helps facilitate court-ordered child and spousal support and offers a range of services to help victims of crime. Within Victim Services, we promote victims’ rights and interests and advise government on issues relating to victims of crime; and work with justice partners and the community to develop policies and programs that address the needs of crime victims. We can help provide the victim, spouse, or relative, with information, support, and assistance as their case moves through the criminal justice system.

About Our Opportunity

The Victim Services Navigator is responsible for delivering the Provincial Victim Services Program, in accordance with the rights of victims of crime as outlined in the Victim’s Rights and Services Act, the Criminal Code of Canada, and the victim-related provisions of other federal and provincial statutes, including the Victim Bill of Rights. As our Victim Services Navigator, you will provide information and support services directly to victims of crime, and act as a liaison between the victim and justice personnel such as police and Crown Attorneys. This work can include Court preparation sessions, Court accompaniment, and assisting victims to access Criminal Injuries Counselling or to prepare and submit Victim Impact Statements to the Court.

Primary Accountabilities

You will maintain a caseload of highly sensitive files and provide support to help meet clients' needs and provide referrals to specialists as needed. You will ensure the clients are provided information regarding the criminal justice system/process and assist in submitting documents. You will liaise with Crown, Police, Correctional Services, and community organizations in the development, delivery, coordination, and enhancement of services. You will ensure the confidentiality of client information is maintained and that it is accurately entered into the Victim Services case management system.

Qualifications and Experience

You possess a Bachelor’s degree (typically in the Social Sciences) and three years of related experience. An equivalent combination of education, training, and experience will be considered. Related experience includes (but is not limited to) providing client services in the community. In this role, you are required to have experience in client assessment and interviewing techniques, as well as case management and computer skills. Your knowledge of the criminal justice system and community resources, the Victims’ Rights and Services Act, the Criminal Code of Canada, and the Canadian Victims Bill of Rights is essential. Our successful candidate will have excellent oral and written communication skills, good organizational ability, and strong interpersonal skills including the ability to work as part of a team. You will demonstrate empathy, warmth, and tact along with an in-depth understanding of human dynamics and the effects of victimization.

Equivalency

• A Bachelor’s degree in a related field and a Master’s degree in a related field and one year of related experience
• A two-year certificate/diploma in a related field plus five years of related experience
• A one-year certificate/diploma in a related field plus six years of related experience
• Seven years of experience working in a related field with no formal training

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Working Conditions

• May be required to work overtime on occasion
• Stressful work environment given extensive exposure to high emotional issues and dealing with clients in crisis
• Sitting at a computer for long periods of time
• Mentally challenging due to a high demand for accuracy and attention to detail with a high volume of work
• Potential for both physical and non-physical violence from hostile clients and offenders
• Travel is required to attend meetings and offer services in courts and clients’ communities

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless career paths.

Pay Grade: PR 12 Hourly

Salary Range: $35.12- $42.61 Hourly

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities, and Women in occupations or positions where they are under-represented.