Veterinary Technician

We are under new ownership and expanding our team!

As a Veterinary Technician of Vetcetera Animal Hospital, you are part of a team that celebrates the Human-Animal Bond through exceptional and compassionate care of the physical and emotional wellbeing of our patients and clients.

To apply technical skills in sterilization protocols, anesthesia, surgery, dentistry, diagnostic imaging, laboratory testing, patient nursing care and client education as a supportive member of the hospital team to achieve the following measures of success for Vetcetera Animal Hospital:

1. Memorable client experience that creates longstanding trust and loyalty
2. Patient-centered care that reflects individual needs and best medicine practices
3. Effective, efficient, skilled and valued hospital team
4. Positive workplace culture that is productive and fulfilling
5. Ongoing success and sustainability of the practice

Outcomes:

1. Reliable assessment of patient medical status, accurate study of patient treatment plans, and precise fulfillment of hospitalized patient’s treatments according to the veterinarian’s orders
2. Strong “client confidence” in the services of the practice
3. An exceptionally high-level Patient Safety
4. Efficient workflow by anticipating what the veterinarian and other co-workers will need for appointments and procedures
5. Accurate and comprehensive documentation of patient care, radiology log, surgery logs and controlled substance records
6. Compassionate care for all patients
7. Clean and organized treatment area, surgery suite, imaging suite and kennel area
8. Assisting and fulfilling other responsibilities/tasks required to maintain hospital day to day functioning as needed, such as but not limited to; Veterinary assistant and Customer Service Representative (Front Desk Reception) duties.
9. Clinic communication based on transparency and integrity with clients and colleagues
10. A positive, supportive, safe work environment for all

Cultural Attributes:

1. Bring the Joy
2. Synergistic Teamwork
3. Do the Right Thing Always
4. Above and Beyond
5. Lead with Compassion
6. Finding “YES”

Specific Competencies:

1. Ability to demonstrate mastery of all routine technician skills to deliver the following professional services safely and effectively: diagnostics (laboratory, imaging, sample collection), anesthesia, surgery, dentistry, nursing care, drug administration and dispensing, client education
2. Ability to read and interpret documents such as patient records, vaccine histories, medical labels, safety rules, operating and maintenance instructions, and procedure manuals
3. Calmly and safely restrain pets who may struggle, scratch or try to bite using low-stress techniques.
4. Ability to be an advocate for the best interests of our clients and patients.
5. Operate and maintain anesthetic machines with closed- and open-circuit anesthetic systems
6. Administer injectable and gas anesthesia according to standard practice protocols. Monitor and maintain anesthetized patients by observation/manual parameters and by use of vital signs equipment
7. Knowledge of a variety of surgical procedures and ability to anticipate what supplies and equipment are needed for surgical set-up
8. Perform post-operative client update calls upon patient recovery
9. Knowledge of commonly used analgesics and resuscitative medications to properly calculate emergency medication volumes
10. Perform routine dental scaling, polishing, fluoride application, and dental charting
11. Knowledge of fluid therapies and properly calculate volumes and rates. Perform venipuncture and place IV catheters and administer IV fluids using an IV pump according to the veterinarian’s orders
12. Properly calculate medication volumes and administer injectable, topical and oral medications to patient
13. Perform common outpatient procedures (i.e. nail trims, ear cleanings, anal gland expression, etc.).
14. Be able to recognize signs and degrees of pain and discomfort. Understand the medications and methods used to control pain and advocate on the patient’s behalf.
15. Perform emergency procedures including shock assessment and initiation of treatment according to hospital protocols
16. Assist with humane euthanasia as requested
17. Must be able to make independent, common-sense decisions and to observe abnormal behaviors and physical problems in patients in order to alert the veterinarian to significant changes
18. Ability to graciously deal with client complaints, billing questions and to successfully communicate with diverse personality types
19. Self-awareness of personal strengths and weaknesses
20. Emotional intelligence to recognize the emotions of self and others
21. Resilient and flexible to manage adversity and ability to multi-task and prioritize in a rapidly changing environment
22. Dependable, accountable and self-motivated to get things done in a timely and efficient manner
23. Value continual personal development in self and others

Education and Licensure Requirements:

• Must have competency in the skills required for veterinary technician licensure

Follow federal and provincial animal health laws and regulations including OSHA.

Reporting:

• The VT works under the direct guidance and supervision of the veterinarians

Directly reports to the Practice Manager.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Morning shift
• No weekends

Work Location: In person