Valet
Job description
Your Role:
- Help guests discover their "Wanderlust" experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Interact with all guests. The bell person/guest services attendant will welcome each guest to our hotel.
- If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
- You will escort and orient the guest to the front desk for check-in.
- You will park and retrieve guests' vehicles as requested
- Upon check-in, you will escort the guests and their luggage to their room, explaining our amenities and fun facts they should know about our hotel.
- You will work together with other attendants to ensure each guest has a personalized experience and will "dive" to open the door for all guests.
- Assist lobby attendant in keeping the entrance area clean and organized
- "Be the difference" with all guests and employees and do more than just "the norm".