UX Designer

Cleo Consulting
Ontario
CAD 80,000 - 100,000
Job description
Assignment: RQ08086 - UX Designer - Senior
Job Title: UX Designer
Requisition (SS): RQ08086
Start Date: 2024-12-23
End Date: 2025-03-31
Client: Government Services Integration Cluster
Office Location: 222 Jarvis St, Toronto
Organization: Government Services Integration Cluster
Ministry: Ministry of Public and Business Service Delivery (former MGCS)
# Business Days: 343.00

Note: Hybrid - 3 days onsite / 2 days remote

Must Haves:

  • Experience with Figma, XDstudio is a must
  • Experience coding in HTML, CSS and JavaScript is an asset
  • Demonstrated experience creating design deliverables such as mood boards, collaboration boards, empathy maps, user flows, wireframes, mock-ups, user stories and interactive prototypes
  • Demonstrated experience creating deliverables such as design blueprints, information architecture, presentations and reports.

Description

Responsibilities:

  • Create effective, user-friendly, and visually appealing interfaces.
  • Design the overall functionality of the product to ensure a great user experience and iterate upon it in accordance with user testing.
  • Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.
  • Take a user-centered design approach and rapidly test and iterate the designs.
  • Conceive and conduct user research, interviews, and surveys, translating them into sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes.

General Skills:

  • Relevant experience creating GUI designs based on user interaction and performance.
  • Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications.
  • Proficiency with design and prototyping tools.
  • Thorough understanding of the limitations and appropriate use of web development technologies.
  • Experience in designing online programs with emphasis on the emotional aspects of human experience.
  • Experience conceiving and conducting user research, interviews, and surveys, translating them into sitemaps, user flows, user journey maps, wireframes, mockups, and prototypes that lead to intuitive user experiences.
  • Experience designing the overall functionality of the product, iterating upon it in accordance with user testing to ensure a great user experience.
  • Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces.
  • Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products, optimized for a wide range of devices and interfaces.
  • Experience identifying design problems and devising elegant solutions.
  • Experience making strategic design and user-experience decisions related to core and new functions and features.
  • Experience gathering user feedback to configure existing interfaces.
  • A team player with a track record for meeting deadlines, managing competing priorities, and client relationship management experience.

Desirable Skills:

  • Knowledge of network security and network protocols.

Experience and Skill Set Requirements

User Experience / Product Design (40%)

  • Design experience and expertise in developing and executing strategies that improve overall user interactions with digital, user-centric products and services, resulting in measurable enhancements and positive user feedback
  • The ability to lead the design of complex digital services from concept to production and the ability to draw on your expertise to develop and maintain a high bar for user experience standards and performance measures
  • Demonstrated experience creating design deliverables such as mood boards, collaboration boards, empathy maps, user flows, wireframes, mock-ups, and interactive prototypes
  • Demonstrated experience creating deliverables such as design blueprints, information architecture, presentations and reports.
  • A solid understanding of generative and evaluative user research methods and how user research can be incorporated continuously in the digital product lifecycle
  • Hands-on experience creating user research plans, recruiting participants, facilitating user research, analyzing findings and delivering insights
  • Synthesize research findings into insightful and concise user research documents, such as user journey maps, personas, service blueprints, and affinity maps.
  • Experience researching and applying industry best practices to support your design deliverables
  • The ability to incorporate web analytics, visitor feedback, performance metrics and other data to inform design decisions
  • Practice providing rationale for design decisions in group settings with multiple stakeholders
  • Experience with Figma, XDstudio is a must
  • Experience coding in HTML, CSS and JavaScript is an asset

Communications (20%)

  • Ability to communicate designs in clear and understandable manner, present recommendations and provide advice to the stakeholders
  • Ability to collaborate with technical experts and business subject matter experts to elicit key information relevant to user experience and service design
  • Strong facilitation skills leading design discussions and negotiations

Agile Product Development (20%)

  • Experience working in an agile product teams
  • Demonstrated willingness to iterate work output based on feedback
  • Experience collaborating and sharing design tasks with multiple designers on complex product deliveries

Design Portfolio (20%)

  • Candidate to include the link to their portfolio of work
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