Unit Secretary - Woman and Child Program

Job Description

In collaboration with nursing, other hospital staff, and various community services, provides clerical and administrative support to maintain a progressive, efficient, organized healthcare environment that further enhances the patient and staff experience. The Unit Secretary operates, maintains, and orders different types of office and hospital equipment and supplies in a fast-paced, dynamic, open concept setting. This position inputs data information for admissions, transfers, and discharges including entering consults, printing labels, and completing work lists on EPIC. The unit secretary will respond to telephone inquiries and call bells, and communicate with staff, patients, and families including making post-discharge calls.

What must you have?

• Grade 12 or equivalent.
• Working knowledge of Medical Terminology.

What else do you bring?

• Prior experience in an administrative/clerical role required, preferably within a healthcare environment.
• Keyboarding skills (40 wpm).
• Experience with computer applications, including Microsoft Office.
• Must demonstrate excellent verbal and written communication skills.
• Must demonstrate excellent organizational skills.
• Demonstrates ability to effectively deescalate situations.
• Demonstrates Customer Service skills.
• Proven attendance record.
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
• Ability to perform the essential duties of the job.
• Effectively uses empathy in interactions with others and demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
• Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership, and Empathy.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting healthcare environment.

Preferably, your profile also includes:

• Previous experience within the Unit Secretary classification.
• EPIC, EPF, ESP experience.

*This position is represented by OPSEU.

*You may be required to work at any site of Mackenzie Health.

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Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

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