Unit Clerk, Labour and Delivery - (12566)

Unit Clerk, Labour and Delivery - (12566)

Job Type: Regular Part Time

Organizational Department: Sinai Health -> Mount Sinai Hospital -> Women's and Infants' Health, Labour and Delivery

Employee Group: CUPE

Location: Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary)

Travel Requirement: Must be available to work rotating shifts, days, evenings, nights, weekends, statutory holidays, eight (8) and twelve (12) hour shifts.

Salary Scale: 2023 CUPE CU3A: 25.631 - 27.831

Sinai Health is looking for a Unit Clerk to support our Labour and Delivery Department at Mount Sinai Hospital.

About this team:

The Labour and Delivery Unit is a tertiary level care centre in Toronto. We deliver approximately 6,500 patients and their families each year. Our patients are antenatal and perinatal. We provide both low and high risk obstetrical care.

In this role you will:

• Receive, greet, screen and provide pertinent unit information to all patients, families, visitors and staff
• Perform clerical tasks and procedures required to prepare for patient (adult and newborn) admission, discharge and transfer
• Interview, admit and register patients according to departmental and Hospital policies and procedures
• Provide support for unit security (e.g. initialize infant security bands, etc.) and respond to emergency codes
• Perform data entry of patient information accurately and efficiently in Cerner Module, including required financial information (e.g. Health Care Card, insurance, credit card, etc.)
• Process patient appointments, physicians' orders and diagnostic orders
• Maintain patient charts, including the collection and input of unit specific statistics
• Support the collection, maintenance, distribution and communication of critical unit data e.g. lab results, census, Criticall, RESPONDER, RECALL, etc.
• Provide administrative support services to the unit e.g. posting notices, circulating minutes/memos, word processing, data entry, photocopying, printing documents for distribution, reception, answering, logging and transferring telephone calls, paging, patient care communication, ordering of supplies, maintain equipment, etc.
• Participate in professional development activities e.g. training sessions, quality improvement initiatives, policy manual reviews, etc.
• Patient confidentiality and data security is of the utmost importance and must be evident at all times
• Assist with other duties related to the position as required

Job Requirements:

Mandatory:

• Successful completion of a diploma or degree from an accredited educational institution with preference given to those who have graduated from a Medical Secretary/Office Administration program
• One (1) year of recent experience processing various forms of payment

Preferred:

• One (1) year of recent experience working in an acute care environment
• Knowledge of medical terminology
• Proficient in Cerner

Skills and Knowledge:

• Proficiency with Patient Care Systems
• Proficiency in Microsoft Word, Excel, and Outlook
• Skilled at setting priorities and handling multiple tasks simultaneously; demonstrated flexibility and initiative
• Demonstrated ability to effectively interact with all levels of staff, patients and their families
• Ability to work independently and as a team player on the unit, with other departments and external stakeholders
• Proven organizational and time-management skills with a demonstrated ability to exercise tact, discretion and good judgment
• Demonstrated telephone, interpersonal and customer service skills required; compassion and good public relations skills are necessary when dealing with anxious patients and families
• Proven conflict management, problem solving and decision making skills
• Demonstrated ability to communicate and read using English in order to effectively perform essential requirements of this position
• Demonstrated satisfactory work performance and attendance history

If this sounds like you and you’re ready to build your career within clerical support, apply now and let us know why you would be a great addition to our team.

Open Date: 11/26/2024

Posting Deadline: 1/31/2025

All applications must be submitted by no later than 4:00pm of the posting deadline date.

Employment at Sinai Health is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases.

As an equal opportunity employer who understands that diversity enriches our community and culture, we invite applications from all qualified candidates including Indigenous Peoples, racialized people, disabled people/people with disabilities, women, and members of 2SLGBTQIA+ communities.