Underwriting Assistant- Commercial E&O, Cyber and Design Professional

Job Description - Underwriting Assistant- Commercial E&O, Cyber and Design Professional (78001914D20240729)

Job Number:

78001914D20240729

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Toronto, Canada

The Underwriting Assistant will be a team player within the Underwriting Support Unit of the Commercial E&O, Cyber and Design Professional Divisions and will perform tasks that directly support the Underwriting team. As owner and principal facilitator of assigned accounts, the Underwriting Assistant will perform front-to-end activities throughout the life-cycle of renewal and prospect accounts from submission to expiration. These tasks will be performed with guidance from the Underwriter.

Essential Responsibilities

UA will be expected to perform all of the following duties and responsibilities based on the requirements of the BU/LOB that he/she supports and with assistance from the underwriter where needed as part of his/her development:

1. Liaise with Underwriters, Brokers and Reinsurers on behalf of the Underwriting Support Unit as needed to communicate account status and complete or follow up for outstanding subjectivities.
2. Liaise with Underwriters to confirm policy issuance instructions for policies, endorsements, forms, notices, certificates, etc and effectively complete coding/issuance.
3. Administer global program accounts by performing territorial analysis and assisting with the program overview as required.
4. Calculate base rating and apply experience modifications as part of Underwriting package completed by Underwriting Support Unit for Underwriter review.
5. Review and Analyze informational reports to glean anecdotal information as required by Underwriters.
6. Respond to internal and external client inquiries in a professional and timely manner.
7. Act as an anchor between shared service centres and onshore Underwriting team to ensure seamless support to Underwriting.
8. Rate premium changes for premium bearing change requests.
9. Execute post-bind account management workflow and any handover to Shared Service teams.
10. Quality control document output to ensure accuracy of work and that of shared services.
11. Monitor the maintenance of electronic files for accounts as required.
12. Maintain or exceed the company key performance indicators for overseeing premium coding and policy issuance.
13. Develop strong working relationships and collaborate with Underwriters, Global Program Network, Shared Services, and members of the Underwriting Support Unit.
14. Assist with Account Receivable collections and troubleshoot as required.
15. Assist with training and knowledge transfer with Shared Services.
16. Potential to participate in projects related to process improvement, new system implementation or upgrade, and procedure documentation.

Required Skills and Abilities

1. Solid competency in MS Office applications: Word, Outlook, Excel and Adobe Standard required.
2. Excellent interpersonal, written and oral communication skills.
3. Strong interpersonal skills to work effectively with diverse groups.
4. Excellent attention to detail.
5. Proven organizational and problem-solving skills.
6. Proven prioritization and time management skills with accurate results.
7. 2+ years related insurance experience and/or training; or equivalent combination of education and experience.
8. Advanced knowledge of commercial insurance policy forms and regulatory requirements.
9. CIP Designation preferred but not required.

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible.

Location

CA-CA-Toronto

Work Locations

CA ON Toronto 100 King Street West Suite 3020 PO Box 310 Toronto M5X 1C9

Job Type

Full-time