Underwriter / Senior Underwriter, Personal Risk Services

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Key Objective :

The primary function of the Underwriter / Senior Underwriter role is to review and accept individual risks to maximize the financial results of an assigned book of business. This role serves as a key contact for risk placement and retention with Chubb, and a resource on policy pricing, coverage and administration.

Major Responsibilities :

• Meet growth and retention goals for assigned portfolio by fulfilling GWP and New Business goals, preparing new and renewal proposals, executing strategic initiatives, employing account rounding and cross-sell strategies, and adhering to Catastrophe Management strategies.
• Analyze customer information and account details in the underwriting, pricing, proposal, and placement of new accounts and renewal business; ensuring the quality of business is consistent with the PRS strategy and underwriting guidelines.
• Ensure the overall profitability of an assigned book of business by applying sound underwriting judgment and adhering to delegated underwriting authority.
• Review and properly act on findings developed from risk assessment reports.
• Have an in-depth understanding of Chubb’s suite of products and make recommendations for additional coverage and services during the new line, endorsement, and renewal processes.
• Display technical underwriting knowledge and confidence in supporting and articulating Chubb strategies on account-specific decisions to internal parties and brokers.
• Actively promote Chubb Personal Risk Services value proposition and position Chubb as the client and brokers’ market of choice.
• Effectively work and build positive relationships with the Personal Risk Service Centre, Regional Underwriters, PRS management, Sales Managers, claims, and all Chubb stakeholders.
• Transfer knowledge with teammates and support new hires with formal and informal mentorship.
• Develop effective brokerage relationships with CSRs, account managers, producers, and PL Managers through superior customer service and a solutions-oriented approach to underwriting.
• Participate in annual broker business planning, providing input on strategic initiatives and executing on specific tactics in conjunction with PRS Underwriting and Sales Management.
• Adhere to all service level standards for referred transactions.
• Monitor brokers’ trends and results compared to goals on an ongoing basis and develop specific tactics to drive improved results throughout the year.
• Conduct meaningful and appropriate brokerage travel.
• Maintain a high level of knowledge of the Canadian personal insurance landscape including competitors’ products and services, actively sharing relevant information with internal stakeholders as appropriate.

Minimum Requirements:

• Bachelor’s degree or equivalent experience required
• Minimum 3+ years of underwriting experience in a Personal Lines role
• Strong negotiation and problem-solving skills
• Strong oral and written communication skills
• An analytical mindset and project management skills
• Strong technical underwriting skills including knowledge of personal lines contracts
• Strong history of results and customer service orientation
• A collaborative mindset with the ability to work independently
• Solid interpersonal skills to build healthy and long-term relationships with a variety of stakeholders

The approximate salary for the role will be positioned between the salary range of $75,000 to $115,000. The specific offer will depend on an applicant’s skills and other factors, including prior experience, qualifications, anticipated contribution to role, location, and internal equity.

At Chubb we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources.