Treatment Coordinator - STO Orthodontists

300 Borough Dr, Scarborough, ON M1P 4P5, Canada Req #367

Monday, August 26, 2024

Come and join our team today and deliver exceptional patient experiences.

We are excited to add a Treatment Coordinator to our STO Orthodontists team in Scarborough, Ontario.

What you will benefit from:

• Being part of a collaborative and engaging team that prioritizes employee development
• Partnering with, and learning from, an experienced network of professionals
• A competitive total rewards package with an employee benefits program that includes extended health coverage, a health spending account and an employee & family assistance program

Key responsibilities include, but are not limited to:

• Guiding visitors through their initial appointment as a new patient
• Facilitating consultations, discussing their dental concerns and relaying them to the doctors
• Reviewing treatment options recommended by our doctors
• Presenting treatment fees and payment options
• Develop annual social media/marketing plan and budget working closely with Practice Manager and within the Marketing Home Office guidelines to deliver against practice objectives and targets
• Lead the planning, development and execution of our external social media/marketing programs and campaigns by location to drive new patient demand, engage existing patients and nurture referral sources.
• Attract new patients through traditional marketing efforts
• Leverage social media events to promote office activities as needed.
• Support the Marketing Home Office team
• Manage and drive engagement through owned social channels
• Track and monitor performance of marketing efforts including ROI to improve performance and seek ongoing feedback
• Keep a pulse on market trends and the competitive landscape, reporting on competitor marketing campaigns, communications, and positioning
• Ensure marketing initiatives and website are compliant with local regulatory guidelines

Where you will be working/other important information:

• You will be working at both of our locations:
  • Scarborough Town Centre:Mondays 10am-3pm, Tuesdays-Thursdays 10am-6pm, Fridays 9:30am-2:30pm
  • West Hill:Mondays (1-2 per month) and Thursdays 8am-4:30pm

About you:

• Pleasant, professional and courteous personality with a passion for exceptional customer service
• Ability to work cohesively with team members
• Strong organizational and time management skills
• Ability to multi-task and work independently in a fast-paced environment

Qualifications:

• 1+ years of Dental or Ortho office experience considered an asset.
• Previous social media/marketing/business/communications experience is considered an asset.
• Professional experience using Facebook and Instagram for a business or organization considered an asset.
• Experience as a Treatment Coordinator is considered an asset.
• Knowledge and experience with dental treatment plans and insurance requirements preferred.

How to Apply:

We know that applying to a new role takes a lot of work and we sincerely value your time and your interest in our orthodontic practice. We’re looking forward to reading your application. We thank all applicants, although only those selected for an interview will be contacted.

At STO Orthodontists & Corus Orthodontists, we are committed to fostering an inclusive and welcoming environment where everyone feels valued, respected, and empowered to bring their authentic selves to work. We take pride in being an inclusive employer that celebrates diversity and treats all applicants equally, and without discrimination. Our recruitment team is dedicated to providing equal opportunities and reasonable accommodations. If contacted to discuss your application, please inform your Recruitment Specialist if an accommodation is required.

Corus has a strong commitment to diversity and all qualified candidates will be considered.