travel consultant

Overview

Languages: English

Education:

• No degree, certificate or diploma

Experience: 1 year to less than 2 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Work setting:

• Travel agency
• Office

Responsibilities:

• Attend to other financial transactions, such as plane tickets and travel insurance
• Calculate cost of travel and accommodations
• Handle reimbursement in case of transportation and hotel reservations cancellation
• Recommend suitable products
• Investigate new travel areas, hotels and other amenities
• Manage difficult situations with customers
• Perform general office duties
• Sell travel products and travel insurance
• Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
• Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
• Attend to cancellations and schedule changes
• Develop contact lists
• Make transportation and accommodation reservations using computerized reservation and ticketing system
• Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs

Experience and specialization:

Computer and technology knowledge:

• Galileo
• Travel software packages
• MS Office
• Database software

Travel bookings:

• Business travel
• Government travel
• Leisure travel
• Individual travel
• Group travel
• Domestic travel
• International travel
• Adventure travel
• Cruise ship

Area of specialization:

• Sales

Additional information:

Work conditions and physical capabilities:

• Tight deadlines
• Attention to detail
• Sitting
• Work under pressure

Personal suitability:

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Dedication

Benefits:

Health benefits:

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage

Financial benefits:

• Commission
• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Other benefits:

• Learning/training paid by employer
• Variable or compressed work week