Transportation Manager - Langley Distribution Centre
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS.
Qualifications:
- Minimum 3-5 years of successful leadership experience within the warehouse, transportation/freight logistics industry
- Excellent verbal and written communication skills
- Knowledge of Transportation regulatory compliance (Ministry of Transportation, Hours of Service etc.)
- Experience with driver onboard systems such as Omnitracs or Peoplenet
- Experience with operational performance management such as safety, route efficiency, and on-time deliveries
- Demonstrated knowledge and commitment to safety
- Proven analytical capability with excellent attention to detail
- Proven ability to multitask and prioritize in a fast-paced environment
- Demonstrated problem-solving capability with ability to determine root cause of complex issues
- Proficient computer skills in MS Word, Excel, PowerPoint, and Outlook
- Ability to demonstrate positive employee relations
Key Responsibilities:
- Responsible to ensure successful results of Transportation performance metrics such as On Time, Route Efficiency, Scorecard, Execution of Accuracy
- Identify areas of opportunity for improvement and implement solutions by working with Routing, Restaurants Owners and Drivers
- Address and respond to Restaurant inquiries, concerns and Customer Service inquiries
- Develop and implement routines, policies and standard operating procedures for the transportation team
- Drive engagement of the team with high touch in-person interactions including resident yards
- Support and develop the performance of the transportation supervisory team including performance reviews, corrective action, KPI monitoring
- Work collaboratively with the Senior Operations Manager, to ensure ongoing success of the operation including support of department spend and budget controls
- Drive effective communications to the team including support of driver meetings, driver committee and ad hoc messaging to the workforce
- Help support cross-functional communications and initiatives with internal departments i.e. Routing, DC, Routing, Fleet
- Managing partnership with 3rd party vendors (such as the Fleet’s Maintenance provider)
Other Requirements:
- This position will require occasional travel based on business needs to Langley DC’s resident yards and restaurant locations.
- Occasional travel may be required to Tim Hortons head office in Toronto, ON
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations.