Transitional Housing Support Worker

Who We Are

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.

Why Work for Us?

At YWCA Hamilton, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Intersectional Feminism, People Centred, Belonging, Responsibility, and Partnerships. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:

• On-the-job training and professional development opportunities
• Childcare discounts
• Opportunities to get involved in our community
• A competitive total rewards package

If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team!

Position Description

Job Code: 9-MRE-2024

Department: Transitional Living Program

Reports to: Program Supervisor

Location: Hamilton, ON

Hours of Work: 37.5 hours/week

Start Date: TBD

Posting Date: October 2, 2024

Posting Close Date: October 9, 2024

Schedule: Rotating days/afternoons

Wage: $24.25

• Works collaboratively with women and gender diverse individuals in the areas of housing, legal, education, employment and mental health to establish and maintain a plan to assist them with a safe and effective path to independence;
• Conducts check ins of tenant needs and safety plans;
• Applies the knowledge of the issues of trauma and the dynamics of gender-based violence to develop and implement effective support strategies;
• Works within general rules, procedures and standards, referring issues or problems to supervisor;
• Keeps records on day to day happenings, enters client information/daily events into an electronic data information system for reports and statistics;
• Communicates, advocates and collaborates with community agencies (e.g. courts, legal services, housing) to provide resources and referrals to tenants;
• Offers systems navigation, crisis intervention, supportive counselling, referrals and advocacy;
• Provides programming and co-facilitates workshops focused on housing readiness (e.g. organizing, safety plans, anger management);
• Works alongside Advocate and Peer Support teams to determine actions, case planning and goals for assigned clients;
• Provides crisis intervention and counselling support for women and their children as needed;
• Maintains high level of confidentiality when working with sensitive and personal client, employee and contract information;
• Supports YWCA Hamilton mission, vision and values;
• Performs other duties as required.

Working Conditions:

• Works 37.5 hours weekly and is required to be available for weekday, weekend and evening shifts as required to support tenant appointments and viewings;
• Work environment may be unpredictable, and crisis oriented at times; regularly works in emotional charged situations requiring resolution.

Qualifications

• Completion of 2 years’ college in social work or human services, or equivalent;
• 1 to 3 years’ experience working with person crisis management and violence against women settings;
• Working knowledge of the Child and Family Services Act;
• Knowledge of harm reduction strategies and training in administering naloxone an asset;
• Experience in trauma informed care, and familiar with Hamilton resources and systems navigation;
• Knowledge and experience in safety planning relation to gender-based violence and mental health;
• Experience in housing stability, housing first and eviction prevention principles an asset;
• NCI/CPI, ASSIST certificates an asset;
• Must have current Standard First Aid and CPR certificate or willingness to obtain at own cost;
• Must provide a current Vulnerable Sector Police check or willingness to obtain at own cost;
• Knowledge of social housing practices and applicable legislation;
• Bilingual English/French or other languages is an asset.

As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.

Accommodations are available throughout the recruitment process. Please inform us of any accommodation requests.

Please Note: Personal information collected during the recruitment process will only be used for employment opportunities only in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered.

Thank you for your interest in YWCA Hamilton. Only those selected for further consideration will be contacted.