Transaction Manager Retail/Gestionnaire de transactions Commerce de détail

Job Title

Transaction Manager Retail/Gestionnaire de transactions Commerce de détail

Job Description Summary

Cushman & Wakefield’s Global Occupier Services (GOS) creates, optimizes and protects value by providing strategic real estate solutions through a single platform. Our multi-disciplined professionals develop unique programs for each client and treat each real estate portfolio holistically, delivering comprehensive strategy-based solutions with best in class practices.

The primary responsibility of this role is to liaise with the Client and C&W internal resources to manage client’s lease transactions within a specific region. The role will oversee the day-to-day transaction management of a portfolio of properties on behalf of a national corporate services client. As such, the candidate must possess good technical, organizational and communication skills to add value and implement multiple tasks.

Essential Functions and Responsibilities:

Account Management

• Assist with all aspects of relationship management with the Client and required reporting;
• Support the implementation of portfolio plans that align with client’s real estate goals and objectives;
• As directed or required by Director of Transaction Management, work with Client Corporate Real Estate Team and local Business Unit leads to understand their requirements and build transactional strategies to support same.

Transaction Management

• Initiate new projects (acquisitions), dispositions and renewals. Manage C&W and non-C&W brokerage professionals to ensure effective negotiations of business terms for lease transactions, including new leases, renewals and dispositions. Monitor progress and negotiate leases, offers, etc.
• Coordinate field broker selection and engagement process;
• Coordinate client site visits/market tours;
• Maintain, manage and oversee process reporting to the Client using a variety of tools;
• Lead, direct and provide strategic guidance to local brokers and the client on transactions;
• Perform and interpret market and financial analysis and ensure accurate data for each transaction using various proprietary systems;
• Negotiate and finalize all commercial lease terms with our legal partners;
• Manage the flow of key documentation and client communications;
• Revenue projections & tracking;
• Monitor project timelines and resolve / escalate issues;
• Complete transaction ‘post mortems’ and/or client surveys to facilitate continuous improvement, as required;
• Direct Transaction Coordinators and Lease Documentation Specialists with respect to their involvement in transactions;
• Engage with Project Managers, Facility Managers, and other consultants, as required, in support of particular transactions;
• Modify and format existing process documents and playbooks to meet the Client’s requirements to maintain compliance and tracking;
• Maintain copies of Client’s specific process documents.

Client Reporting

• Using available transaction management software and resources, coordinate and implement reporting requirements including developing standardized reports and templates, under the guidance of the Director, Transaction Management;
• Collect and enter portfolio data ensuring completeness and accuracy;
• Provide instruction, guidelines and technical support to brokers, other service partners, and the Client to maximize the utility of all reporting tools;
• Present transaction activity to client on a regular cadence;
• Lead and/or facilitate client meetings;
• Prepare detailed approval packages for client’s review and approval of transactions;
• Prepare Close Out reports and value add calculations for all transactions.

Knowledge and Experience

• +5 years of real estate experience working in transaction management, with a retailer would be beneficial;
• Valid Real Estate license;
• Bachelor’s degree in any field; finance/real estate preferred;
• Experience in working with contracts and legal documentation;
• Proven effective ‘project management’ skills required to identify tasks and coordinate the timely completion of every component;
• Ability to work effectively in a cohesive, performance measured environment;
• Advanced MS Office skills required;
• Proven ability to learn and effectively master new software applications;
• Bilingual.

Key Competencies:

• Client Service Skills, interact effectively with client;
• Excellent verbal, written communication skills as well as patience & empathy;
• Financial Analysis and modeling skills;
• Superior Negotiation Skills;
• Organizational Skills and effective time management;
• Teamwork;
• Ability to Multi-Task.

Reports To

• Director of Retail Transaction Management.

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to canadarecruitment@cushwake.com. Please refer to the job title and job location when you contact us.