Track Analyst

Position Purpose

As the Process Owner and Site Focal, the primary objective of the Track Analyst is to implement, monitor, and report on the E2E process for all contract companies utilizing the Track software program within the Maintenance, Turnaround, and Construction (MTAC) organization as well as the overall Scotford site. Your role is to support Scotford’s “Less Cost” goal through the identification of opportunities and problems and implement solutions while collaborating with site stakeholders, including the MTAC Leadership Team and Project Controls team, to continue to drive Scotford's cost competitiveness.

As a Track Analyst, you will act as the gatekeeper between vendor-provided data and the Shell payment system. This position has overall responsibility for maintaining the integrity of the Scotford Track master data and management of contract vendors, seeking cost control, transparency, and contract compliance.

Accountabilities:

• Track Process Owner and Site Focal to implement, monitor, and report on end-to-end processes for TRACK, including maintenance, turnarounds, and projects.
• Responsible for maintaining the Track process, procedures, application, and improvements for the site.
• Lead the maintenance and improvement of the end-to-end daily TRACK process.
• Oversees tracking daily execution and compliance.
• Responsible for master data configuration within TRACK, including but not limited to:
• Build, maintain, and assign work schedules as required.
• Troubleshoot issues and correct the root causes of any missing skills or schedules.
• Time tracking and billing: set up new hires with skill and pay formulas.
• Set up and maintain all vendor agreements and rates in Track.
• Manage Skill Master data and associated work centers.
• Maintain master data clean up, such as inactive contract employees, pay formulas, schedules, agreements, skills, and associated work centers.
• Audit data, clarifying questions, providing explanations, and participating in audits related to TRACK.
• Review labor contracts and identify cost-saving strategies.
• Support the turnaround group with contract labor agreements to identify hidden labor charges.
• Create a pay formula request for turnaround vendors and all setups needed to support the labor agreements, skills, and schedules.
• Interface with Track Shell Regional Track Subject Matter Expert, Shell IT, and Track Vendor, MCI.
• Responsible for weekly/monthly reports (KPI reporting, etc.).
• Integrity reporting for duplications/cost avoidance savings.
• Outstanding authorizations weekly to approvers and supervisors.
• Outstanding allocations status reports to vendors (weekly).
• Onboard new vendors to the Track end-to-end process, including loading rate sheets, QA/QC outline agreements, and purchase orders.
• Provide feedback to Business Performance Review meetings; provide data and insights on invoicing; and provide vendor feedback for continuous improvement.
• Utilize and maintain multiple sources of data: SharePoint, OneNote, Track, PowerBI dashboards, and Power Automate workflows.

Requirements:

• Must have legal authorization to work in Canada on a full-time basis for anyone other than your current employer.
• You must have a minimum 1-year experience with a strong technical background and knowledge in contract management, requisition to pay, and site-based operations.
• Bachelor’s degree in business.
• Previous exposure to Continuous Improvement methodologies.
• Experience in GSAP and SAP Blueprint.
• Experience in use of TRACK.
• Strong Excel experience and proficiency in all other Microsoft Office software.
• Experience with PowerBI and Power Automate.
• Proactive and effective problem-solving and decision-making skills.
• Proven capability in training, coaching, and mentoring.