BC Hydro
Job Title: Tour Guide 1 – WAC Bennett Dam Visitor Centre 2025 Season
Job Location: Hudson’s Hope, British Columbia, Canada, V0C 1V0
Hourly Salary: $22.23 – 25.15
Number of positions: 8
Powered by water… and by people like you. Providing clean electricity to 4 million customers takes a diverse workforce and that’s where you come in. We need your talent to help us build major projects to meet growing demand. To help our customers find clean energy solutions for their homes and businesses and to be ready to respond during storms and outages to keep our system reliable.
Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a solution to climate change while safely providing clean, affordable electricity to our customers.
We offer a healthy work-life balance, training opportunities, and career progression. We’re proud to be ranked as one of B.C.’s Top Employers and one of Canada’s Best Diversity Employers. Join us as we build an even cleaner B.C.
Job Description
Duties:
- Greets visitors to the Visitor Centre as an ambassador of BC Hydro. Explains the self-guided tour or guided tour information. Answers questions about other tourism opportunities in the area and provides directions where possible.
- Provides guided tours following established tour content, tailoring content to meet the needs and interests of the assigned group. Explains how electricity is generated, discusses the history and construction of the generating station/dam, and provides information on BC Hydro’s current initiatives, services, and programs, including environmental programs and local capital projects.
- Responds to non-routine inquiries and questions by sharing information with visitors, referring visitors to other resources within the organization where appropriate. Assists others over the phone or via email with inquiries about the Visitor Centre or general BC Hydro questions.
- Utilizes the Point of Sale (POS) system to process admission fees and retail purchases from the gift shop. Handles cash, counts daily intake, and completes end-of-day reporting. Troubleshoots problems with the POS system and escalates as required.
- Performs clerical duties such as filing, completing reports, answering telephones, checking safety equipment and supplies, and taking minutes at meetings.
- Performs duties of a minor nature related to the above duties which do not affect the rating of the job.
Additional Information:
- Training and development courses available.
- This position is affiliated with the Movement of United Professionals union (MoveUP/COPE).
- The W.A.C. Bennett Dam Visitor Centre is located on Canyon Drive in Hudson’s Hope, B.C.
- These are casual temporary employment opportunities starting April 28, 2025, and ending September 1, 2025.
- Work schedules are provided in advance, and hours vary depending on candidate availability, visitor centre hours, and scheduled tours. Typically, successful candidates are scheduled to work 15 to 30 hours per week.
- The Visitor Centre is open weekdays, weekends, and holidays during the season. The successful incumbent must be available to work on weekends and holidays.
- Our ideal candidates for the Tour Guide role have an interest in electricity, customer service, tourism, as well as a zest for learning and an ability to translate these learnings to our visitors.
How to Apply:
Interested candidates should submit their applications online at BC Hydro Careers by Feb 09, 2025.
BC Hydro is an equal opportunity employer. We include everyone. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities.