Tour Guide 1 – Revelstoke Dam Visitor Centre 2025 Season

Tour Guide 1 – Revelstoke Dam Visitor Centre 2025 Season

• BC Hydro
• Front-line
• Not Applicable
• Casual/On-call
• Contract/Temporary
• Accessible Employer: Yes
• Open to International applicants with valid Canadian Work permits: Yes

Source: BC Hydro
Job Title: Tour Guide 1 – Revelstoke Dam Visitor Centre 2025 Season
Job Location: Revelstoke, British Columbia, Canada, V0C 1V0
Hourly Salary: $22.23 – 25.15
Number of positions: 8

JOB DESCRIPTION

Duties:

1. Greets visitors to the Visitor Centre as an ambassador of BC Hydro. Explains the self-guided tour or guided tour information. Answers questions about other tourism opportunities in the area and provides directions where possible.
2. Provides guided tours following established tour content, tailoring content to meet the needs and interests of the assigned group. Explains how electricity is generated, discusses the history and construction of the generating station/dam, and provides information on BC Hydro’s current initiatives, services and programs, including environmental programs and local capital projects.
3. Responds to non-routine enquiries and questions by sharing information with visitors, referring visitors to other resources within the organization where appropriate. Assists others over the phone or via email with enquiries about the Visitor Centre or general BC Hydro questions.
4. Utilizes the Point of Sale (POS) system to process admission fees and retail purchases from the gift shop. Handles cash, counts daily intake, and completes end of day reporting. Troubleshoots problems with the POS system and escalates as required.
5. Performs clerical duties such as filing, completing reports, answering telephones, checking safety equipment and supplies, and taking minutes at meetings.
6. Performs duties of a minor nature related to the above duties which do not affect the rating of the job.

ADDITIONAL INFORMATION

• Training and development courses available.
• This position is affiliated with the Movement of United Professionals union (MoveUP/COPE).
• The Revelstoke Dam Visitor Centre is located on Highway 23 North in Revelstoke, BC.
• These are casual temporary employment opportunities starting April 28, 2025 and ending September 1, 2025.
• Work schedules are provided in advance, and hours vary depending on candidate availability, visitor centre hours, and scheduled tours. Typically, successful candidates are scheduled to work 15 to 30 hours per week.
• The Visitor Centre is open weekdays, weekends, and holidays during the season. The successful incumbent must be available to work on weekends and holidays.
• Please note that public transit does not serve this location.
• Our ideal candidates for the Tour Guide role have an interest in electricity, customer service, tourism, as well as a zest for learning and an ability to translate these learnings to our visitors.
• Completion of an in-house training program is required upon hire.
• Tour Guides follow a dress code that includes wearing uniform pieces.
• Tour Guides earn an hourly wage of approx $26, including a basic hourly wage plus an additional percentage in lieu of benefits.

Working Conditions: Majority of time spent on feet and may be exposed to unpleasant sections and areas within the generating station.

How to Apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html by Feb 09, 2025.

BC Hydro is an equal opportunity employer. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to engage with diverse communities.

Flexible work model role definitions: All of our roles require at least some in-person time.

Responsibilities & Qualifications

* Partial completion of high school, plus some experience in customer service, public speaking, giving presentations and/or leading groups. Completion of in-house training program upon hire.