Ticketing Coordinator and Logistics Assistant- Festival Franco-Ontarien

Job Summary: Please note that this position requires French and English proficiency. This position is funded through Ontario’s Job Creation Partnerships (see the eligibility details below). Reporting to and working directly under the supervision of the Festival Event Manager, assisting with box office ticket administration and reporting, and various administrative duties.

Responsibilities:

• Program ticketing for the Festival Franco-Ontarien on the LePointDeVente.com platform;
• Monitor and implement programming for special projects (festivals, one-time events, if applicable);
• Prepare ticketing reports and reconcile bank deposits and credit card sales;
• Work closely with our ticketing service provider, LePointDeVente.com;
• Analyze sales data to propose strategies to maximize event revenue;
• Collaborate closely with various departments involved in event programming and promotion;
• Act as the main contact for the team regarding ticketing strategy and ticketing needs;
• Be present during the festival to manage ticketing and coordinate the ticketing team;
• Maintain effective communication with departments involved in event execution (Production, Ticketing, Reception and Security, Customer Satisfaction, Finance, Programming);
• Support the team in planning and coordinating activities; additional duties as required.

Qualifications desired:

• Experience with a ticketing system; familiarity with LePointDeVente.com is an asset;
• Experience in ticketing strategy or the event entertainment industry (an asset);
• Experience in cash handling and customer service (an asset);
• Excellent verbal and written communication skills in both French and English;
• Detail-oriented team player with strong organizational and time management skills; adaptability and change management skills;
• Ability to manage priorities under tight deadlines with resourcefulness;
• Availability to work weekdays, evenings, and weekends as needed;
• Proficiency in basic Microsoft Office tools.

Additional Qualifications Required:

• An unemployed job seeker or those employed less than 20 hours per week;
• A permanent resident living in Ontario who is legally authorized to work in Canada;
• Meet at least 1 of the following criteria:
• Has an established Employment Insurance (EI) benefit period;
• Previously established an EI benefit period that has ended within the previous 60 months;
• Paid employee EI premiums (e.g. Box 18 on the T4) in at least 3 of the last 10 years while earnings have been at least $2000 in each of those years;
• Received the Employment Insurance Emergency Response benefit (CERB) within the previous 60 months.

NOTE: Persons currently enrolled in full-time academic studies are not eligible for consideration. Those who qualify to establish an Employment Insurance (EI) claim must do so prior to being considered for JCP participation.

Job Type: Fixed term contract
Contract length: 26 weeks

Pay: $24.50 per hour

Schedule:

• Monday to Friday

Work Location: In person