Tenant Engagement Worker - Casual

Tenant Engagement Worker
Chilliwack, BC | $25.75/hr | Casual

Join The Team

Do you have a heart for community and a passion for walking alongside others in their housing journey? Ruth & Naomi’s Mission is seeking dedicated Tenant Engagement Workers to join our Interchange team. This frontline role supports tenants in a trauma-informed, faith-based environment where dignity, safety, and hope are at the center.

Who We Are

For over 20 years, Ruth & Naomi’s Mission has been a beacon of hope in Chilliwack—serving meals, offering shelter, and supporting recovery. Our supportive housing programs meet people where they are, offering a stable foundation for growth and transformation. At Interchange, we provide safe and supportive housing for individuals seeking or maintaining abstinence, and we walk with them every step of the way.

What You’ll Do

1. Build positive, respectful relationships with tenants and foster a supportive atmosphere
2. Provide day-to-day engagement and crisis support
3. Monitor safety, de-escalate conflicts, and respond to emergencies
4. Maintain accurate documentation and clear communication with the team
5. Promote a safe, clean, and structured living environment
6. Live out RAN’s values of Grace, Hope, and Trust in all you do

What You Bring

1. Education & Experience: Grade 12 required; post-secondary in social services or equivalent experience preferred
2. Training: First Aid required (can be obtained post-hire), NVCI or similar is an asset
3. Experience: Familiarity with addiction recovery, mental health, or vulnerable populations
4. Skills: Strong interpersonal and communication skills, conflict de-escalation, documentation
5. Personal Strengths: Emotional boundaries, quick thinking, team-oriented, and compassionate
6. Other: Criminal Record Check (required), Class 5 driver’s license preferred

What We Offer

1. Meaningful Work: Help create a safe space where lives can be rebuilt
2. Compensation: $25.75/hour
3. Benefits: Extended health & RRSP matching after probation (for eligible employees)
4. Training & Growth: Ongoing support & training
5. Supportive Culture: Join a team rooted in grace, hope, and transformation

Apply Today

If you’re ready to make a real impact in your community, we would love to connect with you. Apply now and join a mission that believes everyone deserves a second chance.