Telecommunications Billing Administrator to support business users in procuring and managing mo[...]

Our client is looking for a Telecommunications Billing Administrator to support business users in procuring and managing mobile communication services in an enterprise environment.

Location: Remote

Must have:

• 2+ years of experience managing telecommunication and mobility services
• Familiarity with Telecom Expense Management (TEM) tools and platforms (e.g., Tangoe)
• Experience supporting billing and services for multi-carrier clients
• Experience coordinating between vendor, accounts payable, and business users to resolve issues
• Proficient MS Office skills

Nice to have:

• Experience supporting employee pricing programs

Responsibility highlights:

• Supporting business users with telecom and mobility, including contracting coordination, account consolidation, and billing optimization.
• Providing white glove user support for executive leadership traveling internationally.
• Managing wireline and wireless billing through contracted services or portals while working with vendor teams, accounts payable, and business users to resolve issues.
• Making contract plan changes to resolve issues or optimize billings.
• Conducting monthly optimizations and savings reporting.
• Managing mobility and telecom vendor relationships, engagements, QBRs, contracts, or AP escalations.