Technology Sales Supervisor

Job Description

Who we are

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some Of What You Do

As the Technology Sales Supervisor, you ensure that customers derive a sense of inspiration from their shopping experience. You help to ensure the customers’ working and learning goals are met by connecting with customers, leveraging digital tools, sharing, working in a consultative manner, partnering with other areas of the business, and partnering with customers for future collaboration. As a technology expert, you learn, adopt, and teach new trends, products, and services to customers and associates. You take a lead role in training and coaching team members.

1. Maximize sales and margin in the technology and furniture departments, through the coaching and development of the associates.
2. Lead selling for the technology and workspaces departments and cultivate a selling culture with associates to achieve goals and targets.
3. Ensure adherence to company merchandising standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays.
4. Provide coaching and leadership to your team to support their growth and learning.
5. Support and maintain operational standards and consistency in the customer experience.
6. Provide input on decisions for your team, including recruitment and promotions.
7. Operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments.
8. Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority.

Qualifications

Some of what you need

1. 3+ years of technology sales or sales experience
2. 1-3 years of supervisory / coaching experience
3. Successful completion of high school is preferred.
4. Strong ability with customer services and sales
5. Comfort with technology
6. Be a dynamic, inspiring partner to our customers and for our associates
7. Curious
8. Approachable
9. Passionate
10. Solutions Finder

Some Of What You Will Get

1. Associate discount
2. Health and Dental benefits
3. RRSP/DPSP
4. Performance bonuses
5. Learning & Development programs
6. And more...

Additional Information

1. A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience.
2. Exposure to moderate levels of noise generated by the print equipment.
3. You will be required to stand in a stationary position for periods of time. This would occur while working on various orders.
4. We’ll also ask you to work a variety of shifts including evenings and weekends.

Other Job Title Suggestions

1. Retail Supervisor, Technology Sales

Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.