Technology Product Manager

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Technology – Solution Delivery team as a Technology Program Manager. This diverse team of tech-savvy builders and problem solvers embraces digital transformation, and the possibilities technology brings to the future of our industry. We’re looking for team members who have a strong sense of ownership and drive, and who thrive on delivering high-quality solutions that are redefining the way MNP does business.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

Product Discovery:

1. Act to bridge the gap between business and technology, working with stakeholders, developers, UX, business analysts, and QA professionals to translate the needs of the business and userbase into technology solutions.
2. Work with UX Design and Development teams to generate novel technology solutions to capitalize on business opportunities and solve problems.
3. Gather, analyze, and synthesize both qualitative and quantitative data about the use of your product, then communicate that data to the business and your team to support decisions on the direction and feature set of your product.
4. Develop business acumen that informs the value delivery for your product.
5. Create, manage, and support groups of end users and stakeholders that provide feedback and insight into the direction of your product.
6. Consistently evaluate and identify opportunities for improvement of applications from both a business and technical perspective to meet needs within a changing business climate.
7. Develop strong working relationships with managers, the Executive team, and people throughout the business that intersect with your product area to help inform the vision for your product.

Product Definition:

1. Engage with UX Design to refine feature ideas by developing designs and prototypes, then iterate on them based on feedback and user testing.
2. Coordinate with Business Analysts to ensure accurate documentation is created, communicated, and agreed upon.
3. Coordinate with Development Leaders to understand technical constraints, adjusting features to make pragmatic use of development effort.
4. Clearly define user stories that can be developed, tested, and accomplish the desired outcomes for each feature.
5. Create communication materials and lead meetings to develop shared understanding of upcoming feature sets with business stakeholders, users, and development teams.
6. Help develop a training strategy and training materials for users where necessary, so that support personnel can assist users with new features.
7. Identify and work with vendors of third party software on product integrations that drive value for your product.

Product Delivery:

1. Guide your Development team in creating features that accomplish the desired outcomes, establishing product direction and purpose, and making day-to-day decisions on scope, functionality, and user experience.
2. Own the backlog and long term roadmap for one or more software products, ensuring that your teams are always delivering the highest value features to the business.
3. Manage day to day aspects of sprint ceremonies including backlog grooming, sprint planning, sprint review, retrospective, and daily stand ups.
4. Enhance your team’s velocity through clarity, timeliness, and thoroughness of communication.
5. Ensure high adoption rates of new features by working with internal Change Managers to proactively communicate upcoming changes and develop rollout strategies.
6. Follow-up with users post-release for feedback on newly developed features or changes and ensure lessons learned and feedback are considered.

Skills and Experience

1. A minimum of three (3) years working with Agile Product teams in a technology-focused role.
2. Working knowledge of development management software such as Atlassian or Microsoft DevOps.
3. Working knowledge of Figma.
4. Previous experience leading development teams for technology products.
5. Previous experience leading technology products in a highly regulated industry.
6. Working knowledge of Agile, Scrum, and/or formal Application Lifecycle Management methodologies and frameworks.

MyRewards@MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more!

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!