Technology Analyst (M365)

Posted:

Friday, August 30, 2024

Job Number:

PC-24-55

Job Type:

Permanent Full-time, Union

Position Closing Date:

Sunday, September 15, 2024 at 11:59pm

Choose Barrie

The City of Barrie is a vibrant, progressive, and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us.

Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands, and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life.

Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging, and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great.

The Opportunity

The Information Technology Department provides information technology expertise and professional services to all City departments, affiliated agencies (Barrie Public Library, Barrie Police Services) and area municipalities receiving Barrie fire dispatch services. The Department is responsible for delivering, administering, managing and supporting (in partnership with the business units) all data and voice communications, including but not limited to network infrastructure, servers, storage infrastructure, printers, computing infrastructure, applications and software, databases, web services, geographic information systems, and project and portfolio management. The Department provides daily technology support to over 1100 users at more than 40 City locations across the City.

The Technology Analyst position is the information technology support pillar for the City of Barrie. This position works to ensure that technology infrastructure hardware and systems are working properly and to support first-line support staff. They plan and architect the infrastructure that is required for the City to operate. This position may provide input into technology purchasing decisions and participate on project teams and committees as required. Ultimately this position exists to ensure staff have working technology and quality training in order to allow them to do their own jobs effectively.

Our Culture and Qualifications of the Job

Corporate Culture: Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community.

Education (degree/diploma/certifications)

• Four (4) year University Degree in Computer Information Systems or a related discipline
• Network or information technology based certification, such as Cisco or Microsoft (or equivalent)

Don’t meet the credentials as outlined but have years of directly related experience? Please see the City’s Education Equivalency Policy to determine if you may qualify for equivalency. Further information is available at www.barrie.ca/government-news/jobs

• Position Equivalency Code: F

Experience

• Five (5) years of experience performing duties related to the major responsibilities of the position
• Demonstrated experience installing, configuring, supporting, and troubleshooting computer network technology including wireless communications protocols, Windows servers, routers, data switches, Active Directory, Azure Active Directory, Microsoft 365, DHCP, DNS, WINS, and other networking protocols

Knowledge/Skill/Ability

• Working knowledge of the following: Exchange Server, SQL Server, Backup/Archive software, and Linux; project management fundamentals and ITIL
• Demonstrated ability to:
  • manage vendor relationships and achieve desired performance outcomes while maintaining a positive working relationship
  • commit to continuous learning and professional development
• Intermediate skills include: Interpersonal; Organizational; Problem Solving; Time Management; Training; Verbal and Written Communication
• Intermediate computer literacy using the following systems and software: Windows Desktop and Server OS, Microsoft Office, Microsoft Project, Microsoft Visio, Microsoft SharePoint.

Conditions of Employment

• Satisfactory Criminal Record Check*

Please note that this is a requirement of the position for any new employees to the City of Barrie in accordance with the Police Record Check Procedure. Existing employees who have met this criteria will be exempt from this requirement.

Other Important Information

Location: City Hall, 70 Collier Street, Barrie, Ontario*

• Please note that the City has a Hybrid Work Program Policy in place that may allow for a hybrid work arrangement for employees who meet eligibility requirements.

Hours: The normal hours of work are 35 hours per week in accordance with the Collective Agreement

Wage: This position is within the CUPE Local 2380 Bargaining Unit with the following pay level and 2024 pay range:

• Pay Level: Level 9
• Yearly Salary: $77,659.40 to $92,983.80
• Hourly Pay Rate: $42.67 to $51.09

Benefits: This position includes a comprehensive union benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation and sick days, short/long term disability plans, OMERS pension plan, discounted rate for City Fitness Memberships and much more.

How to Apply:

Click the ‘Apply Now’ button at the top and/or bottom of the job posting to start the application process.

Please note that emailed applications will not be considered.

The City of Barrie is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness and welcomes applications from qualified individuals of diverse backgrounds. We are committed to providing barrier-free and accessible employment practices and we will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. If contacted for an employment opportunity, please advise if you require Code-protected accommodation and we will work with you to meet your needs.

The job posting has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this position. It may not contain a comprehensive inventory of all duties and responsibilities required of employees to do this job. For full position details, please request a copy of the job description by emailing HR.Recruitment@Barrie.ca.