Technician, Office work and operations

As an office work and operations technician, you provide administrative and operational support to the organization. You strive to maximize operational profitability and productivity by adapting procedures and equipment. This may include working in one or more sub-specialties, such as data entry, data processing and verification of database data integrity. You serve as technical expert and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technically complex problems and recommend ways to change or adjust methods and procedures to make them as effective and efficient as possible. You serve as resource person for your unit’s activities. More specifically, you will be required to:

1. Provide technical support for projects and complex operational issues
2. Carry out specialized technical studies, research and analysis. Serve as resource person for the submission of solutions and action plans
3. Roll out and maintain software and manual and automated processes. Train users
4. Prepare technical notes to enhance the skills and knowledge of users and their teams
5. Help practitioners follow your unit’s standards and processes and use its business solutions, tools and systems
6. Support your unit’s continuous improvement.

What we offer*

1. Competitive salary and annual bonus
2. 4 weeks of flexible vacation starting in the first year
3. Defined benefit pension plan that provides predictable, stable income throughout retirement
4. Group insurance including telemedicine
5. Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

1. General college diploma in a related field
2. A minimum of three years of relevant experience
3. Please note that other combinations of qualifications and relevant experience may be considered
4. Knowledge of French is required

Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability