Technical Writer - Summer Student

Do you have a knack for breaking down complex ideas into clear, easy-to-follow instructions? Do you enjoy writing and creating content that helps people navigate technology with confidence? If so, we want to hear from you!

BIS Safety Software is a fast-paced, high-growth organization providing leading software for the safety industry. We are looking for a full-time Technical Writer (Summer Student) to join our team for a 4 month summer term (May-August). This role is perfect for a student who is passionate about user experience and technical communication.

This is an in-person role based out of our Sherwood Park, AB office.

In this role, you will be expected to:

• Develop step-by-step user guides, FAQs, and instructional documents to help users effectively utilize our software.
• Write and edit copy for user interfaces (UI) to ensure clarity, consistency, and user-friendliness.
• Create and update software system-generated email notifications to ensure clarity and consistency with our brand voice.
• Produce tutorial videos and visual guides that simplify complex concepts for users.
• Collaborate with graphic designers, software developers, and other team members to ensure documentation aligns with product goals and user needs.
• Maintain and update a knowledge base of documentation and FAQs as our software evolves.
• Apply UX writing principles to create user-centered, easy-to-understand content.
• Follow and contribute to our software style guide.

You might be the right fit if you:

• Have a strong ability to quickly learn complex software systems.
• Pay meticulous attention to detail.
• Possess exceptional writing and editing skills.
• Can break down complex concepts into clear and concise explanations.
• Inspire trust through openness, honesty, and transparency in communications.
• Work well both independently and as part of a team.
• Have proficiency in Microsoft Word and Adobe products.

Qualifications

• Currently enrolled in your 3rd or 4th year of a Bachelor of Communication Studies Program, with a major in Professional Communications.

Why join us

At BIS, we pride ourselves in being very entrepreneurial in nature. Our office is an open environment that lends itself to collaboration and organic learning. We integrate new ideas and best practices quickly when they further the development of our software and company. This flexibility is a key part of our culture and a reflection of our insightful and collaborative team.

Another key part of our culture is our purposeful avoidance of titles. We don’t use job titles as they don’t reflect the value we place on humility. And we lead with our heart, treating all our customers and team members with integrity and compassion.

We are looking for like-minded individuals who are interested in growing with us.

In addition, we also offer the following:

• Growth opportunities
• Flexible working hours
• On-the-job training
• Work-life balance
• Free on-site parking
• Team Recognition Points
• Social committee
• Fun, open and collaborative environment

We'd love to hear from you

If this describes you, please submit a creative application that is sure to grab our attention. Submit your résumé and cover letter in confidence through this posting.

Visit our Careers Page to learn more.

We sincerely thank all applicants for their interest, however, only applicants selected for interviews will be contacted.