Technical Writer

POSITION TITLE: Technical Writer

LOCATION: Sudbury, ON

SCOPE

The Technical Writer I is responsible for creating and maintaining technical documentation for all MacLean Engineering equipment including underground mobile mining equipment, municipal equipment and attachments as well as industrial equipment.

Duties And Responsibilities

1. Creating and revising both operators and service manuals within the guidelines of industry standards including SAW and ISO for the applicable equipment and geographical location.
2. Authoring and maintaining Maintenance Bulletins and overall maintenance manuals from both internal and vendor supplied information.
3. Authoring and maintaining Product Service Bulletins with support from Engineering and Marketing departments.
4. Authoring and maintaining Publications material listings for internal MacLean Engineering use by various departments including Engineering, Product Management and Field Service.
5. Authoring and maintaining Operator's manuals with support from Engineering and Marketing departments.
6. Integrating third party OEM material and cleaning up graphics to insert into Maintenance Bulletins for supporting maintenance personnel in maintaining our equipment.
7. Work with all MacLean Engineering Departments in the streamlining and standardization of all our manuals.
8. Work with the department manager to develop and maintain meaningful departmental metrics, schedules and workflows.
9. Champion technical publications process improvement initiatives.
10. Participate, as requested, in customer site visits for the purpose of validating vehicle operating and maintenance instructions.

Qualifications & Experiences

Education

1. Diploma or Degree in a related discipline is required.

Experience

1. One to Two (1-2) years technical experience in a production and/or heavy mobile equipment environment.
2. One to Two (1-2) years of research and technical writing of either operator's or service manuals.
3. A clear understanding of design procedures and a strong ability to read and understand engineering drawings, wiring diagrams and schematics.
4. Experience with Adobe Acrobat, Adobe FrameMaker, SGML or XML, S1000D or DITA, Corel Draw, LinkOne is an asset.
5. Excellent proof-reading skills for reviewing electronic documentation with regards to proper format, spelling and grammar.
6. Excellent communication skills for interacting with peers from other departments to complete tasks on time and on budget.

Please note that employment with MacLean Engineering is contingent upon the successful completion of a background check conducted by our third-party provider, Sterling Backcheck. This process may include verification of employment history, education, and a criminal record check, depending on the requirements of the position.

A clear and satisfactory result is required for all candidates prior to the confirmation of employment.

MacLean Engineering & Marketing Co. Limited is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (2005).

MacLean Engineering & Marketing Co. Limited will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.