technical support specialist – information technology (IT)

Overview

Languages: English

Education

• Master's degree
• Mathematics, general

Experience

5 years or more

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Give access to computer networks
• Report on the performance of computer systems and networks
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Manage incidents
• Evaluate and install computer hardware, networking software and operating system software
• Perform data backups and disaster recovery operations

Supervision

• 1 to 2 people

Credentials

• Network+ Certification
• Red Hat certified engineer (RHCE)
• VMware certified professional

Experience and Specialization

• Linux
• Unix
• Networking software
• Networking hardware
• Servers
• Security software
• TCP/IP
• Wireless networks
• Data administration
• Server Hardware
• Amazon Web Services (AWS)

Benefits

Health benefits

• Health care plan

Other benefits

• Subsidised public transportation