Technical Sales Representative

Woodland Direct, Inc.
Niagara Falls
CAD 40,000 - 80,000
Job description

Turn Up the Heat-Sell the Fire
At Woodland, we help customers turn houses into homes with high-quality fireplaces, fire pits, and heaters. As a Technical Sales Representative (TSR), you'll guide customers through meaningful purchases by providing expert advice and exceptional service-from first contact to post-sale support.

What You'll Do

Drive Sales

  • Follow Woodland's Sales System to convert leads
  • Handle inbound calls & online inquiries
  • Meet and exceed monthly/seasonal sales goals

Work a Retail Schedule

  • Shifts include:
    • Day (8:30 AM-5:00 PM)
    • Day Plus (10:30 AM-7:00 PM)
    • Saturday (9:00 AM-6:30 PM)
  • Schedule varies with seasonal demand

Become a Product Expert

  • Learn our full product line: fireplaces, fire pits, heaters, gas logs, etc.
  • Earn your NFI Certification toward becoming a Master Hearth Professional

Support Customers Throughout the Journey

  • Guide customers from product selection through installation
  • Set clear expectations on delivery, availability, and post-sale care

What You Bring

  • 2+ years of sales experience (preferred)
  • Strong communication and customer service skills
  • Comfortable with technical products and problem-solving
  • Self-driven, professional, and goal-oriented
  • Background in construction or building is a plus

Education:

  • Degree in Business, Marketing, or related field preferred (not required)

Job Requirements

  • Office-based with heavy computer use
  • Hybrid work schedule (if approved): must have 200+ Mbps internet, quiet space, and video call readiness
  • No travel or supervisory duties

Why Woodland? Woodland is a national leader in fire features, known for industry-certified expertise, personalized service, and premium outdoor and indoor solutions. When you join our Sales team, you're joining a company that invests in your growth-professionally and personally.

  • National leader in indoor/outdoor fire features
  • Supportive team and strong sales culture
  • Career growth and professional certifications
  • Make an impact by helping customers create warm, beautiful spaces

Ready to Sell with Purpose?
Apply today to join Woodland as a Technical Sales Representative and become an expert in fire.


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