Team leader

As Team Leader, IT Asset Management Operations, you provide management support for a team of roughly 20 IT asset management advisors. You coordinate your unit’s activities, action plans and projects. You coach and guide a team made up mainly of experienced professionals. You assign tasks and activities and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. More specifically, you will be required to:

• Monitor the volume of IT assets (explain variances), IT asset obsolescence, software compliance and related audits.
• Familiarize yourself with and understand the IT asset pool.
• Identify savings in our assets and contracts.
• Support IT asset renewals and acquisitions.
• Identify, develop and recommend strategic directions and business positions.
• Help determine your unit’s service offer and oversee the implementation and execution of projects and activities.
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction.
• Develop training and skills development strategies and action plans for team members.
• Help resolve complaints and dissatisfaction in accordance with the organization’s practices.
• Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

What we offer*

• Competitive salary and annual bonus.
• 4 weeks of flexible vacation starting in the first year.
• Defined benefit pension plan that provides predictable, stable income throughout retirement.
• Group insurance including telemedicine.
• Reimbursement of health and wellness expenses and telework equipment.

* Benefits apply based on eligibility criteria.

What you bring to the table:

• Bachelor's degree in a related field.
• A minimum of eight years of relevant experience.
• Please note that other combinations of qualifications and relevant experience may be considered.
• Experience managing or coordinating an operations team.
• Experience in writing and presenting with Word and PowerPoint.
• Knowledge of French is required.
• Intermediate knowledge of English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients.
• Knowledge of the information technology sector.

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Management support and expertise support (FG)

Unposting Date

2025-03-14