Team Lead Warehouse

Team Lead Warehouse
165 Summerlea Road, Brampton, Ontario, Canada
Req #3490
Monday, February 24, 2025

Join our team

Metro Supply Chain (MTH) is a division of Metro Supply Chain, a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada’s Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

SUMMARY

Reporting to the Operations Supervisor, the Team Lead is responsible for performing tasks and responsibilities of various warehouse operations jobs including order picking, replenishment, shipping, receiving, and cycle counts. In addition to performing multiple warehouse jobs, the Team Lead will support the supervisor to oversee warehouse operations ensuring best practice processes are known and adhered to by warehouse team members.

RESPONSIBILITIES

• Perform multiple warehouse tasks including receiving, order picking, replenishment, cycle counts, and shipping to support on-time completion of daily tasks, ensuring customer service standards are met.
• Communicate and work with team members to ensure proper movement of materials throughout the warehouse.
• Provide training, motivation, and assist team members to carry out tasks and responsibilities in a safe, standardized, and efficient manner.
• Provide peer support for the purpose of on-the-job training of new hires.
• Influence warehouse team members to follow approved warehouse operating procedures for MHE inspections, damages, replenishment, cleanliness, order picking, shipping, receiving, and cycle counts, escalating to operations supervisor when necessary.
• Play a leadership role in daily shift briefings ensuring team member concerns are addressed.
• Suggest ideas for continuous improvement and assist with implementation of continuous improvement initiatives.
• Function as the workflow process and RF Scanner technical expert for team members.
• Ensure RF IT related issues are acted on immediately, including opening IT Track-it and follow-up.
• Support teamwork by promoting positive two-way communication.
• Assist operations supervisor with monitoring daily productivity and quality goals.
• Complete Team Lead Daily Shift Report and review with the operations supervisor prior to the end of the shift.
• May be required to work multiple shifts during peak business periods or vacation coverage as required to meet customer service levels.
• Oversee the shift in the supervisor’s absence.

EXPERIENCE

• Three (3) years warehouse experience operating material handling equipment (MHE) with a proven track record for safety.
• Previous experience with RF based Warehouse Management System (WMS), preferably Red Prairie.

COMPETENCIES

• Customer Centricity
• Fostering Culture
• Collaboration
• Problem Solving & Decision Making
• Managing Through Change
• Developing Self & Others
• Planning & Results Orientation
• Communication
• Always Improving Mindset
• Business & Financial Savvy

EDUCATION

• Completion of secondary school diploma preferred or the equivalent in combination of education and experience.
• Willingness to attend and participate in training and development programs as required.
• College diploma in Logistics Management is an asset.

CERTIFICATIONS

• Forklift Certification from a recognized training provider. One or a combination of the following equipment experience and certification - Raymond Reach, Dock Stocker, Counterbalance and/or Walkie. (MHE is site specific)

Why Join Us

• Work in an environment where safety is our first priority
• The opportunity to build a career with a growing company
• Medical, dental, and vision coverage for you and your family
• Life and disability insurance
• Wellness programs to support your family’s well-being
• A Retirement Savings Program with a company match
• Company team wear allowance
• Employee Appreciation Day
• Company sponsored social events
• Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

Other details

• Job Family: Metro Supply Chain (MTH)
• Job Function: Transportation - Last Mile
• Pay Type: Hourly

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