Team Lead - Learning and Development (Remote First)

Zensurance is a scale-up InsurTech company that is re-imagining the commercial insurance market. At Zensurance, we want to empower small businesses across Canada to thrive by offering an honest, simplified, and modern approach to insurance. Our main recipe is a combination of modern technology and insurance industry expertise powered by our talented team members.

Being a technology-forward company, we utilize various tools and platforms to create fun, engaging and meaningful work experiences for our employees, as a remote-first company.

We are boldly going where no insurance broker has gone before!

If you're ready to make a tangible impact on individual careers and drive our organization's success through targeted learning and development initiatives, we want to hear from you.

Reporting to our VP of People and Culture, the Team Lead – Learning & Development will be the architect of a dynamic internal learning academy that fuels the growth of our 300+ practice and tech professionals.

You'll be responsible for designing and executing a L&D strategy that aligns with our business goals and talent needs. This includes crafting engaging learning programs that enhance systems knowledge, streamline processes, and cultivate essential soft skills.

We're looking for someone who is a strategist, an engaging facilitator, and a data-driven decision-maker. You'll inspire a culture of continuous learning, mentor an L&D specialist, and use your expertise to develop all employees within our organization.

Responsibilities:

• Learning Strategy & Program Design:
  • Develop a comprehensive L&D strategy aligned with our business goals and talent needs.
  • Design and implement engaging learning programs that cover systems training, process optimization, and essential soft skills.
• Training Delivery & Facilitation:
  • Lead the delivery of training modules, utilizing various methods (e.g., workshops, e-learning, blended learning) to maximize engagement and knowledge retention.
• Leadership Development:
  • Partner with leaders across the organization to identify and address leadership development needs.
  • Design and deliver leadership development programs that build critical skills and cultivate a strong leadership pipeline.
• Performance & Impact Measurement:
  • Coach and mentor L&D team members to refine their facilitation skills and ensure consistent delivery quality.
  • Establish clear metrics to measure the impact of learning and development initiatives on individual and team performance.
  • Continuously assess and enhance the effectiveness of our learning programs through data-driven insights.
  • Regularly report on the progress and impact of L&D programs to senior leadership.

Qualifications:

• Proven Experience: 5+ years of experience in a Learning & Development role, with a track record of building and implementing successful training programs.
• Leadership: 2+ years of experience leading and mentoring a team, fostering a collaborative and high-performing environment.
• Instructional Design Expertise: Demonstrated proficiency in instructional design principles and methodologies, with a focus on creating engaging and effective learning experiences.
• Data-Driven Mindset: Strong analytical skills and experience using data to measure the impact of L&D initiatives and inform decision-making.

Perks we offer at Zensurance:

• Opportunity to work for Canada’s fastest-growing #insurtech scale-up
• Primarily remote work environment available to everyone
• Laptop, extra monitor and main accessories are provided
• Extra home office and supplies allowance to help with work-from-home set up
• Comprehensive and flexible health and dental plans to suit all lifestyles, including mental health
• Health/Personal Spending Accounts to subsidize your healthy habits and purchases
• Parental Leave Top Up
• Weekly Friday companywide huddles for casual catch-ups with other departments
• Build next-level relationships with your peers through scheduled companywide virtual and in-person team-building events
• Be a part of something special. We are confident you won’t find any other insurance company like us :)

Who we are. What we're building.

Business is hard work, insurance doesn’t have to be!

At Zensurance we believe that teamwork makes the dream work.

We are passionate about providing business owners with the best insurance solutions at great rates through an online and easy-to-use platform.

Our secret sauce is all about our culture. Here at Zensurance our culture is built on four core values that we live and breathe daily. They are:

• INTEGRITY: We do what's right.
• INCLUDE: We are an open and safe space for all.
• INVENT: We take an innovative approach to creating straightforward solutions for our customers.
• DELIVER: We set ambitious goals and hold ourselves accountable for achieving them.

Zensurance celebrates diversity in its workforce structure and encourages applications from all backgrounds.

Zensurance is an inclusive employer that celebrates diversity in its workforce structure. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the recruiter if you require accommodation; to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation will be addressed confidentially.

We understand that looking for a new exciting opportunity can be time-consuming. We truly appreciate your time in going through the job posting and applying for a position with us.