Team Lead, Engineering (Remote First)

Zensurance is a scale-up InsurTech company that is re-imagining the commercial insurance market. At Zensurance, we want to empower small businesses across Canada to thrive by offering an honest, simplified, and modern approach to insurance. Our main recipe is a combination of modern technology and insurance industry expertise powered by our talented team members.

Being a technology-forward company, we utilize various tools and platforms to create fun, engaging and meaningful work experiences for our employees, as a remote-first company.

We are boldly going where no insurance broker has gone before!

We are looking for a Team Lead, Engineering for our Payments Team. The Payments Team is responsible for understanding, evaluating, and improving our checkout experience which includes customer data confirmation, e-sign, financing, payment collection and invoicing integrations backed by third-party solutions and built using the MERN stack.

As a Team Lead, you will mentor and coach your team to deliver quality features and products. You will also review the code and contribute as necessary to the team’s success. Additionally, you will set an example for your team to work cross-functionally, by collaborating with other Team Leads to discuss engineering and leadership best practices, and give input on engineering decisions. Finally, you bring the right level of technical expertise to guide the team through serious technical challenges.

This role will report directly to the Director, Engineering and this is a great opportunity for someone who wants to be part of a scaling application solution.

This is a remote-first role within Canada. #LI-Remote

• Collaborate with Engineering Leadership - other team leads and engineering managers - on cross-team engineering topics such as goal setting and best practices.
• Coach and Mentor team members to foster a self-organizing and cross-functional team.
• Identify areas of improvement and growth for your direct reports and measure their progress toward their objectives over time.
• Develop and monitor team goals and performance metrics.
• Work with the Product Manager and team members to ensure business requirements are understood and broken down into actionable tasks that can be estimated by the development team.
• Work with your team to develop, define, and maintain your team charter.
• Promote knowledge sharing and an open, safe work environment.
• Discuss strategy and outline tradeoffs of potential software solutions.
• Collaborate with project stakeholders and the development team to design and build scalable, user-friendly systems for our customers and in-house tooling.
• Understand the processes and the workflows necessary to implement, test, deploy, monitor and release features and fixes.
• Evaluate, define, and implement monitoring strategies and contingency plans for areas of the platform that rely on third-party vendors.
• Perform administrative functions such as reviewing and writing reports, approving expenditures, enforcing rules, and writing up reviews or recommendations.
• Foster an environment of continuous learning and improvement.
• Attend and participate in leadership development training programs (internally and externally).
• Perform other duties as assigned.

• University degree or college diploma in a recognized technical, vocational or academic program (preferably in Engineering or Computer Science) or equivalent work experience.
• 6+ years of work experience in a software engineering or development capacity.
• 3+ years of experience managing other developers on a product team.
• Experience in the management tools such as goal-setting frameworks (i.e., OKRs, SMART goals).
• Experience in giving and receiving constructive feedback, conducting performance management, coaching and mentoring less experienced professionals and effectively delegating work.
• Ability to make decisions and achieve results in ambiguous situations, utilizing critical thinking and problem-solving skills.
• Experience creating resilient and highly available integration with third party systems.
• Experience with the following concepts and technologies: JavaScript ecosystem (MongoDB, NodeJS and TypeScript), AWS, Micro Services, Micro Frontends, Queue, REST APIs, and SOAP integration.
• A passion for clean, reusable, and well-structured code.

• Conceptual understanding of: Infrastructure as Code, containerization, and Kubernetes.
• Experience with the following concepts and technologies is an asset: JavaScript tooling and frameworks (Next.js, Express.js, React, Jest, NX, and Webpack).
• Experience working with payments or accounting platforms is a big plus (SAP, Xero and Stripe).

About our Engineering Team:

Our fully remote engineering team fosters a learning culture that encourages professional development. Some of the highlights of the team environment include:

• Approachable, a supportive leadership team with extensive technical experience and ability.
• Training and professional development budgets.
• Knowledge sharing through power-ups.
• Learning events and book clubs that help the team develop their skills and create a safe, supportive environment.
• Twice-annual hackathons that provide opportunities to explore interests and practice new technical skills.
• Opportunities to share your knowledge and experience and mentor others.

In addition, we provide amazing opportunities for career advancement. We provide well-defined and documented career progression paths to our engineering team members that provide clear expectations and requirements for advancement in our fast-growing environment.

As we scale our team, you'll have the opportunity to work on challenging projects using a modern tech stack and cutting-edge systems, including microservices and micro-frontends, with industry-leading tools such as NodeJS, React, TypeScript, Kafka, and more.

Perks we offer at Zensurance:

• Opportunity to work for Canada’s fastest-growing #insurtech scale-up
• Primarily remote work environment available to everyone
• Laptop, extra monitor and main accessories are provided
• Extra home office and supplies allowance to help with work-from-home set up
• Comprehensive and flexible health and dental plans to suit all lifestyles, including mental health
• Health/Personal Spending Accounts to subsidize your healthy habits and purchases
• Parental Leave Top Up
• Weekly Friday companywide huddles for casual catch-ups with other departments
• Build next-level relationships with your peers through scheduled companywide virtual and in-person team-building events
• Be a part of something special. We are confident you won’t find any other insurance company like us :)

Who we are. What we're building.

Business is hard work, insurance doesn’t have to be!

At Zensurance we believe thatteamworkmakes thedream work.

We are passionate about providing business owners with the best insurance solutions at great rates through an online and easy-to-use platform.

Our secret sauce is all about our culture. Here at Zensurance our culture is built on four core values that we live and breathe daily. They are:

• INTEGRITY: We do what's right.
• INCLUDE: We are an open and safe space for all.
• INVENT: We take an innovative approach to creating straightforward solutions for our customers.
• DELIVER: We set ambitious goals and hold ourselves accountable for achieving them.

Zensurance celebrates diversity in its workforce structure and encourages applications from all backgrounds.

Zensurance is an inclusive employer that celebrates diversity in its workforce structure. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the recruiter if you require accommodation; to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation will be addressed confidentially.

We understand that looking for a new exciting opportunity can be time-consuming. We truly appreciate your time in going through the job posting and applying for a position with us.