Systems Administrator

Kognitiv Inc. seeks to be the best in the Workday ecosystem in both customer and employee satisfaction. We believe happy employees go hand-in-hand with happy customers. We truly believe that if our employees feel engaged, challenged, and empowered every day, they will provide top-notch service for our customers. We encourage our employees to "act like an owner" each and every day in the work they do and their contributions to our fast growing organization.

We are looking for a proactive and experienced Systems Administrator with a minimum of 5+ years of experience to oversee and enhance our IT infrastructure. In this role, you will manage corporate applications, implement security measures, deploy new technologies, and provide technical support. You’ll work closely with internal teams and external partners to ensure our IT systems run smoothly and securely.

Key Responsibilities

1. Corporate Application Management: Administer and optimize our suite of corporate applications, monitoring performance and implementing upgrades as needed.
2. Technical Support: Provide timely support and troubleshooting for end users, addressing technical issues to maintain operational efficiency.
3. Technology Implementation: Participate in the evaluation, deployment, and enhancement of new corporate and business unit technologies.
4. Documentation: Develop and maintain clear, detailed documentation for systems, processes, and procedures.
5. Collaboration: Coordinate with business system owners, key vendors, and our outsourced IT Managed Service Provider (MSP) to optimize service delivery.
6. Process Improvement: Continuously refine IT processes and procedures to improve efficiency and user satisfaction.
7. Security and Compliance: Conduct security investigations, support audit and risk management activities, and recommend security enhancements to protect our systems.
8. User Education: Assist in developing training resources and initiatives to enhance end-user knowledge and IT system security.

Qualifications

1. Bachelor’s degree in Computer Science, Information Technology, or a related field or proven experience in a Systems Administrator or similar role.
2. Strong knowledge of Windows and macOS operating systems.
3. Strong experience with Google Workspace.
4. Experience with Mobile Device Management (MDM) solutions, preferably JumpCloud.
5. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP).
6. Experience administering key cloud applications, such as Okta, Google Workspace, ZScaler or Zero Trust Network Access (ZTNA).
7. SaaS application administration experience.
8. Strong problem-solving skills, attention to detail, effective communication, and the ability to work independently within a fully remote team.

Must have skill set -

1. Proficiency working with Google Workspace.
2. Zero Trust Network Access.
3. Mobile Device Management (MDM).
4. Data Loss Prevention (DLP).

Preferred Qualifications

1. Relevant certifications, such as CompTIA Cloud+, Network+, Security+, or Google Certification.
2. Experience with scripting languages/automation tools (e.g., PowerShell, Python, Zapier).
3. Familiarity with the following applications: JumpCloud, Zoom, Slack, Smartsheet, Google Cloud Platform, Data Loss Prevention (DLP) software.

Kognitiv is committed to a transparent and equitable compensation structure. Our decisions on employment offers and compensation levels are based on factors such as skill set, experience, education, market data, internal equity, certifications, geography, and other business and organizational needs. The base pay range considers a wide range of factors, but it's important to note it's not a guarantee. Bonus and incentive eligibility vary by role. For details on our comprehensive benefits package, please visit our careers website at careers.kognitivinc.com/benefits.

Kognitiv is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Kognitiv will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Kognitiv.

Candidates who are currently employed by a client of Kognitiv or an affiliated Kognitiv business may not be eligible for consideration.

This job posting's application deadline is an estimate, but ultimately the fill date is flexible and the job will remain open until filled. Any updates on deadlines will be communicated through this job posting.

Estimated Application Deadline: 2025-01-03