Systems Administrator

ABOUT US

Coming from all walks of life, we are united by passion. With us, every new project is a blank page waiting to be filled by the creativity and talent of everyone, regardless of responsibilities, roles or areas of expertise. The desire to invent, to try, to fail in order to start again, and to learn from others, enables us to participate collectively in projects that are bigger than ourselves. Today, thanks to a team of 350 creative minds, we have the opportunity to create immersive multimedia environments for artists, museums, airports, brands, theme parks and events, in addition to our signature shows. Whatever the canvas, our thirst for experimentation and innovation in video, lighting, multimedia architecture, sound design, special effects and interactivity is at the heart of our DNA.

YOUR TEAM

You'll be joining the IT team, a tightly-knit unit with diverse interests who all share a common passion: computers. A dynamic team, who enjoy working in a relaxed atmosphere, where everyone has their place. Where everyone can and should bring their own ideas and experience to the table, so that we can all work together in a team spirit. Where everyone is responsible for managing their own projects.

Our team is essential to all Moment Factory offices, both in Montreal and in our various international agencies. We ensure the smooth day-to-day running of production tools: installation, checks, troubleshooting, updates.

YOUR MISSION

The Systems Administrator works closely with the Technical Manager to ensure optimal operation, monitoring and maintenance of equipment. This person participates in the evolution of the infrastructure and is responsible for the administration of servers and workstations. They communicate effectively with the various service providers, document IT architecture and procedures, carry out assigned tasks, and respond to user support requests. They work as part of a team and help to perfect their colleagues' knowledge.

DUTIES AND RESPONSIBILITIES

1. Infrastructure:
   • Responsible for administering, configuring, optimizing and monitoring servers;
   • Assist system administrators in managing storage and archiving systems;
   • Document application and network infrastructures;
   • Carry out technology watch and participate in the evolution of IT infrastructure.
2. Systems administration:
   • Management and administration of Google Workspace;
   • Administer Active Directory domain, Entra ID;
   • Administration of Microsoft Azure cloud infrastructures;
   • Administration of VMware, Proxmox and Veeam virtual servers;
   • Administer Windows and Linux servers;
   • Administer application services deployed in containers;
   • Administer application development and deployment services;
   • Manage license activations and servers;
   • Apply and document current IT processes.
3. Technical support:
   • Guide and operate the IT management system;
   • Provide outstanding customer service and follow-up on level 2 and 3 requests;
   • Assign and escalate tickets as required.

JOB REQUIREMENTS & SKILLS NEEDED

• Technical college diploma in computer systems management or equivalent;
• Minimum 3 to 5 years' experience in systems administration;
• Mastery of Microsoft Windows, Apple macOS, Linux operating systems;
• Mastery of Windows languages Mastery of virtualization systems Vmware, Microsoft Hyper-V, VMware, Proxmox;
• Mastery of PowerShell and Python;
• Google Workspace;
• Mastery of DNS and Web acceleration/caching systems;
• Mastery of general networking principles;
• Knowledge of enterprise cloud applications and administration in Azure;
• Knowledge of Apache and nginx web server software;
• Knowledge of the Docker container system;
• Knowledge of git versioning software;
• Strong interest in Artificial Intelligence;
• Advanced command of French and English, both spoken and written, as your work will require you to communicate with English-speaking customers.

ASSETS

• Experience in post-production;
• Azure, Microsoft or UNIX certification(s);
• Knowledge of automation systems such as Jenkins, Ansible, Terraform;
• Knowledge of Adobe Creative Cloud, Autodesk 3ds max, Autodesk Maya, Autodesk Shotgun, Foundry Nuke, Houdini and Maxon Cinema 4D production applications.

QUALIFICATIONS

• Autonomy, reliability and professionalism;
• Courteous and willing to listen;
• Curiosity and creativity;
• Team spirit;
• Thoroughness and attention to detail;
• Ability to work under pressure when required.

If you're the right person for the job, we invite you to apply now. We are unable to follow up with every applicant, so only those selected for further consideration will be contacted. Thank you for considering a career with Moment Factory. We look forward to meeting you!