Systems Administrator

BCIT’s School of Transportation is seeking a temporary, full-time (1.0 FTE) Systems Administrator. This position provides support services, maintenance, and development of information systems required for the delivery of programs in the School of Transportation. The primary responsibilities include administration and maintenance of Local Area Networks (LANs) for the School of Transportation; web-site maintenance and development; LAN administration and solution development activities for the user groups; and service and support for various testing systems. These activities support the development, management, and delivery of web-based programs, full and part-time programs, Distance Education, and Industry Services courses.

Other duties may be included under the direction of the Manager, School Operations.

Duties & Responsibilities

DUTIES AND RESPONSIBILITIES:

General responsibilities include performing a variety of PC and LAN support functions to programs throughout the School, including:

• Participating and/or completing the configuration, setting-up, and installations of LANs, PCs, and workstations.
• Providing PC and LAN hardware and software product support to clients.
• Investigating, diagnosing, and resolving LAN and/or network problems impacting service levels by either repairing or coordinating internal support to resolve system problems.
• Scheduling and/or conducting LAN maintenance outages, system upgrades, etc.
• Installing, configuring, and programming computer software and hardware (e.g., CD-ROMs, printers, scanners, digital input devices).

Participates in developing and ensuring PC and LAN workstation standards are maintained in accordance with BCIT standards such as:

• Establishing standardized training requirements.
• Testing processing formatting standards, and PC and LAN hardware and software configuration standards.
• Determining and coordinating PC and LAN security arrangements.
• Evaluating new PC and LAN hardware and software releases. Analyzing existing systems for weaknesses, performance/capacity problems, effects on installed PC/LAN products, etc.
• Preparing reports recommending hardware, system, and software enhancements, upgrades, etc., including costing, and follows up to implement approved recommendations.
• Specifying computer hardware and software needs and recommending and providing principal input in decisions relating to the purchase of this computer equipment and proprietary software.
• Preparing and providing training, technical advice, and direction to system clients, PC users, and designated coordinators within each department.

Specific responsibilities towards the School of Transportation include:

• Installing, administering, maintaining, and developing solutions for the LAN system and information systems in the program areas (e.g., All-data, Mitchell).
• Designing, programming, and maintaining other computer systems used by the program areas (e.g., ALTROM parts locators, computer inventory systems).
• Performing as a member of project teams in system upgrades and solution development projects.
• Maintaining and monitoring the use of computer equipment in the program areas.
• Providing service and repairs for hardware and software for the remote campuses.

Specific responsibilities towards the web-site include:

• Designing, developing, and programming the Transportation web-site ensuring it is current in both information and the use of technology. Provide ongoing support to the web-site to ensure it is current in terms of information and technology. Ensure the web-site is compliant with BCIT standards/format.
• Works with staff to maintain the efficiency and quality of program delivery.
• Supporting the development and delivery of full-time and part-time programs, Distance Education, and Industry Services courses on a web-based platform.
• Works with staff to develop the course structure for materials delivered via the web (e.g., video audio and live classroom events to remote campus via Real G2 server system).
• Programs both internal and external linkages to and from BCIT main web-site.
• Programs 3D interactive web environments for virtual classrooms (e.g., Active Worlds Server).
• Provides advice, guidance, and service on web technology and how it can be utilized in an educational environment.

Specific responsibilities towards the testing systems include:

• Providing direction on the appropriate software use.
• Troubleshooting problems that occur on both hardware and software which may include contacting software companies as required.
• Providing backup/restoration procedures on a regular basis and initiating recovery procedures on system as required.
• Providing training and support to users on hardware and software.
• Ensuring accurate licensing.
• Maintaining security by determining access levels and setting up access privileges.
• Providing reports on hardware and software upgrades, and follows up to implement approved recommendations which include configuring new hardware additions to network.

Undertakes various projects and duties as assigned consistent with the pay grade.

Qualifications

QUALIFICATIONS

Definition: The qualifications section was developed using the approved job evaluation plan between the BCGEU and BCIT. The qualifications represent the minimum qualifications required in the future and do not reflect the incumbent’s existing qualifications.

• Diploma of Technology in Computer Systems or Systems Engineering plus additional formal and current training in Local Area Networks, Systems Analysis, Database Management and Solution Development in an Engineering Environment.
• In addition, this position is required to have formal training in hardware applications (PCs, workstations, printers, etc.).
• Two years general related work experience, plus up to four years experience in a similar work environment.
• Must be detail-oriented with the ability to work to changing priorities and short notice changes and urgencies.
• Must possess superb organizational and communication skills.
• Must be able to work independently and as part of a team.

Additional Information

Benefits – Why you’d love working with us

• Competitive pay.
• Minimum of fifteen days of vacation prorated per year.
• Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $325 if eligible!
• Defined benefit pension plan with employer contributions.
• Professional Development funds and resources.
• Access to most BCIT Flexible Learning courses free of charge.
• Wellness and Employee Assistance programs.
• Complimentary membership with free access to the Fitness Centre, Gymnasium, and more.
• For more information on our generous benefits, click here!

BCIT is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring for systemically oppressed groups who have been excluded from full participation at BCIT and the larger community. This includes Indigenous Peoples, women, racialized persons, persons with disabilities, and those who identify as 2S/LGBTQIA+. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.

Persons with disabilities who require accommodation for any part of the application or hiring process should contact RecruitmentAssistant@bcit.ca. Please note that all applications must be submitted via the careers page portal. Email applications will not be accepted.

The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh).

Salary Range

Salary Grade 10: $70,065 - $75,983 per annum.

Additional Salary Information

External hires are initially placed at the minimum of the salary range with set progressions to the maximum as per the Collective Agreement. Salary prorated based on percentage and term of appointment.

Position Details

Posting Category: Information Systems / Technology

Department: SoT Administration

Campus Location: Burnaby campus

Bargaining Unit: BCGEU Support Staff

Job Status: Auxiliary in Temporary Appointment (BCGEU SS Only)

Full-Time/Part-Time: Full-Time

Number of Vacancies: 1

Anticipated Start Date: 12/02/2024

Anticipated End Date: 05/30/2025

Competition Information

Competition Number: 24B492

Competition Open Date: 11/02/2024

Competition Close Date: 11/16/2024

Open Until Filled? No