System Specialist I - Fire Alarm Technician, Richmond BC

Technology driven, problem solvers

Customers around the world trust in our products. Our service technicians and engineers significantly contribute to that. You are the first on the scene to solve any technical problem. You are a trusted adviser, team player, and make things possible. “Unsolvable” is a foreign term, and you go the distance. Your focus on the customers’ needs makes you an invaluable partner. When you join our team, the possibilities are endless.

Why you’ll love working for Siemens!

• Freedom and a healthy work-life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
• Solve the world’s most significant problems – Be part of exciting and innovative projects.
• Engaging, challenging, and fast evolving, cutting edge technological environment.
• Opportunities to advance your career and mentorship programs on a local and global scale.
• Competitive total rewards package.
• Profit sharing available.
• Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
• Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
• Participate in our celebrations, social events and offsite business events.
• Opportunities to contribute your innovative ideas and get paid for them!
• Employee perks and discounts.
• Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2022, Canada’s Top Employers for Young People 2024 and Greater Toronto's Top Employers 2022.

What will you do?

• Respond to customer service calls and complete annual and monthly inspections.
• Equipment installation and panel programming as needed.
• Participate in the 24hr on-call rotation.
• Complete and submit written service reports covering all aspects of each assignment and activity; ensure that all site files are kept up to date for each contract.
• Participate in the Installation to Service handovers on assigned jobs.
• Represent the company at the customer sites professionally at all times.
• Update the Site database to keep records current.
• Test and verify system readings ensuring optimal system operation.
• Make recommendations for improvement or system change.
• Work closely with other teams to maintain customer satisfaction and quality assurance procedures.
• Adhere to the Health and Safety at Work Act at all times: ensure all damaged or faulty equipment is immediately returned to the warehouse with the appropriate documentation.
• Ensure that all test equipment and tools issued by the Company are maintained in good condition, kept secure and tested.
• Carry out any other reasonable duties as requested by management.

What will you need to succeed?

• Minimum College Education in Electronics/ Electrical Engineering.
• Minimum 2-3 years’ experience in service and maintenance of Fire Alarm systems.
• Proven diagnostic skills – able to systematically identify and resolve technical problems.
• Customer focused with good customer relationship building and management skills.
• Self-motivated and calm under pressure.
• Good understanding of Building and Fire codes.
• Good communication skills in English both written and verbal.
• Valid driver’s license in good standing.
• Ability and willingness to travel long distances is a fundamental part of this role.
• Preferred - Experience with Siemens Fire Alarm systems.

About us.

We share our ideas and champion the people behind them.

Siemens Canada is a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose, adding real value for customers since 1912. By combining the real and the digital worlds, Siemens empowers its customers to transform their industries and markets, to transform the everyday for billions of people. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a globally leading medical technology provider shaping the future of healthcare. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. As of September 30, 2023, the company has approximately 4,200 employees from coast-to-coast and 33 office and production facilities across Canada. Siemens Canada has a revenue of ~ CAD $2Billion.

To learn more about Siemens Canada, visit our website at www.siemens.ca.

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.