System Administrator

Why FirstOntario?

• Competitive compensation packages
• Top-tier health and wellness benefits, along with both a Health Spend Account ($500/yr) and a Personal Spend Account (up to $125/yr)
• Up to $1000 per year towards professional development
• Pension Plan
• Company-wide Employee Volunteer program (Blue Wave Program)
• Employee and Family Assistance Program
• Exclusive banking benefits

Job Overview

The Systems Administrator is responsible for the overall health, administration and monitoring of infrastructure related items including LAN/WAN networks, voice, branch, wireless, and security networks.

Role

• Install and configure computer networks and systems following documented standards
• Identify and solve any problems that arise with computer networks and server systems
• Proactively monitor system, respond to issues, troubleshoot and work with system engineers to identify root causes, develop and implement technical resolutions
• Analyze and review system capacity to determine its effect on performance and recommend enhancements to meet new or changing network demands
• Maintain existing software and hardware
• Maintain a secure and stable environment through secure administration processes
• Create and maintain in-depth documentation for use by the IT operations teams for regular tasks
• Assist in the deployment of applications to the enterprise
• Provide tier 2 support and assist with tier 3 support for applications, server and network environments
• Maintain and manage the backup infrastructure in line with the business requirements
• Coordinate vendor support of the backup infrastructure
• Monitor and maintain patch levels on all server assets. This includes managing and supporting the SCCM environments & RHEL Satellite for the organization for the purpose of asset management, patching and software deployments through multiple servers and distribution points
• Be involved in the installation, maintenance and troubleshooting of ATMs, ITMs, CRUs and any new technology as assigned
• Support Tier 1 with server, desktop and Network access, end user accounts, permissions, access rights, and file share allocations in accordance with FirstOntario policies
• Work in partnership with other IT departments to assist with the policy and security of the environment
• Ensure the integrity and security of enterprise data on host computers, during data transfers in accordance to business needs, industry best-practices, and FCU Policy regarding privacy, security, and regulatory compliance
• Coordinate (as required) with the System, Network, Desktop Engineer roles, business application, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives.
• On call support will be required
• Perform other duties as assigned

Required Skills

• Possess a Degree or Diploma in Computer Science, Engineering or Technology with a focus on computer networking
• Knowledge of network routing, switching, fabric zoning and VLANs in an enterprise environment.
• Two to three (2-3) years of experience with virtual environments, WIFI, Load Balancers, IDS and other network infrastructure and monitoring
• Extensive experience with Microsoft System Center Configuration Manager / RHEL Satellite / Intune or similar technology
• Experience managing enterprise level backup technology
• Working experience with network security products, protocols, and technologies including Firewalls, VPN, Network Access Control, IDP/IDS, and Secured File Transfer in an enterprise environment
• Experience working with Tier 1 telecom partners
• VMWare enterprise level experience including ESXi vCenter management
• Enjoy a challenge when it comes to technical issues and be resourceful in the way you find a solution
• Be analytical and overly detail-oriented when dealing with technical support issues and IT projects
• Openly share your knowledge with the team
• Inherently demonstrate a high level of integrity and be trustworthy
• Take action in difficult and challenging situations and deal with uncertainty
• Ability to present technical concepts and ideas to non-technical staff and management
• Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario policies and procedures
• Willingness to work beyond core business hours/on call, if necessary to minimize business interruption during planned or unplanned network/system modifications

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.