SUTTON PLACE HOTEL - OUTLETS SERVER

Outlets Server
Sutton Place hotel located in the heart of downtown Vancouver is an elegant hotel boasting over 500 guest bedrooms. Our passionate front of house team pairs exquisite service and a curated beverage program with the culinary vision of Chef Alex Chen and Chef Roger Ma to deliver a truly unique Canadian dining experience. We are searching for experienced servers to join our team and assist in delivering a memorable guest experience in our restaurant at breakfast and meeting and events space.

YOU’LL BE SUPPORTED THROUGH

1. Training and Development: Receive comprehensive training on menu knowledge, service techniques and the art of fine dining.
2. Team Collaboration: Work closely with a dedicated team of professionals, committed to delivering exceptional experiences.
3. Mentorship: Benefit from experienced mentors who will guide you in refining your hospitality skills, handling challenging situations and navigating the intricacies of food and beverage service.
4. Continuous Feedback: Regular performance feedback to support your professional growth and help you excel in your role.

THE IMPACT YOU’LL MAKE

1. Exceptional Guest Experiences: Your attentive service and expert knowledge will contribute to creating memorable dining experiences for guests.
2. Ambassador of Excellence: You will embody the standards of excellence, collaborating and contributing to overall team success.
3. Guest Satisfaction: Your ability to anticipate and fulfil guests’ needs will directly impact their satisfaction, fostering repeat business and positive recommendations.
4. Elevated Atmosphere: Through your impeccable service and attention to detail, you will play a pivotal role in maintaining the sophisticated and enjoyable atmosphere that defines us.

WHAT YOU’LL BE DOING

1. Provide exceptional dining experiences throughout our F&B outlets.
2. Maintain a thorough understanding of food and beverage served, including ingredients and preparation methods.
3. Guide guests through the menu, anticipating needs and making thoughtful recommendations.
4. Attention to detail, effective communication, teamwork and a polished appearance are essential to be successful.
5. Assist in other outlets as required.

COMPANY BENEFITS

Benefits for full-time employees (26+ hours per week):

1. Inclusion in weekly gratuity program.
2. Transit discount program.
3. Uniforms.

Company Affiliate discounts:

1. Seasons Passes and Lift Tickets at Revelstoke Mountain.
2. Annual discounts at Grouse Mountain.
3. Sutton Place and Sandman Hotels Friends and Family Program.
4. Dell Computer Discounts.
5. Telus phone and data plans.
6. Samsung Electronics.
7. Serta and Sealy Mattress.

This role requires the ability to move and lift up to 40 lbs. Standing, sitting or walking for extended periods of time.