Sustainable business, Operations management, Logistics

Sustainable business, Operations management, Logistics

Position: Operations Lead (30 hours per week)
Company: Suppli
Location: Toronto, ON (Hybrid: 1–3 days per week require being on-site in the Junction, otherwise virtual)
Compensation: Part-time salaried employee - 30 hr/week ($45,000 annually)

About Suppli: Suppli is revolutionizing food packaging with sustainable, returnable packaging solutions that help high-volume food vendors and catering clients reduce waste and meet their sustainability goals. Join our small, passionate team on a mission to create a cleaner, greener future. Learn more at mysuppli.ca.

The Role: This is an exciting opportunity for someone who enjoys taking ownership of operational challenges and is passionate about continuous improvement. We are seeking a hands-on, solutions-oriented Operations Lead to manage and optimize our container logistics, warehouse operations, and partner coordination. As a key member of our small but mighty team, you'll play a pivotal role in ensuring the smooth operation of Suppli's growing returnable packaging network. Success in this role starts with a focus on execution, attention to detail, and adaptability to tackle challenges as they arise.

Key Responsibilities:

• Container Logistics:
  • Schedule and oversee pickups from return bins and deliveries to partner restaurants using our scheduling tools.
  • Continuously improve scheduling tools and processes based on user feedback.
• Warehouse Management:
  • Execute tasks such as creating and shipping return bins to new partners, labeling new containers, unloading shipments, and packing restaurant orders.
  • Optimize warehouse processes to ensure efficiency and accuracy.
• On-Site Presence:
  • Be onsite at our shared Junction location in Toronto 1–3 days per week to oversee physical materials and support team activities.
• Proactively identify and implement process improvements to enhance efficiency and partner satisfaction.
• Look for ways to automate existing processes and become more efficient.
• Problem Solving:
  • Act as a point of ownership for operational challenges, collaborating with the team to resolve issues promptly.
• Partner Coordination:
  • Professionally manage relationships with third-party partners, including corporate clients, restaurants, dishwashing facilities, and catering companies.

About You:

• A passion for sustainability and making a tangible impact.
• Strong organizational skills with an eye for detail and process optimization.
• Excellent problem-solving abilities and a proactive approach to challenges.
• Effective communication skills for coordinating with internal teams and external partners.
• Adaptable and comfortable in a fast-paced startup environment where flexibility is key.
• Ability to work 1-2 hours virtually on Sundays before 6pm.
• Driver’s License and openness to driving company vehicle would be beneficial.

Why Join Us?

• Be part of a mission-driven company tackling environmental waste.
• Work in a collaborative, innovative, and supportive team.
• Opportunity to shape and grow the role as Suppli scales.
• Hybrid work environment with on-site and remote flexibility.