- Job Category: Finance, Accounting & Purchasing
- Division & Section: Policy, Planning, Finance & Admin, PPF&A Financial Management
- Job Type & Duration: Full-Time, Permanent Vacancy
- Shift Information: Monday to Friday, 35 hours per week
- Affiliation: Non-Union
- Number of Positions Open: 1
- Posting Period: 28-OCT-2024 to 11-NOV-2024
Job Summary:
The Revenue Services Unit of the Policy, Planning, Finance & Administration (PPFA) division is responsible for all activities related to revenue, invoicing, collections, banking, refunds, analysis and reporting for Infrastructure Services (IS) and Development & Growth Services (DGS). The successful candidate for this position will focus primarily on invoicing, refunds, analysis, and reporting.
Major Responsibilities:
- Implements detailed plans and recommends policies/procedures regarding program specific requirements.
- Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
- Supervises the day-to-day operations of all assigned staff including the scheduling, assigning, and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances, and recommends disciplinary action when necessary.
- Monitors the results for established performance measures/key performance indicators for individual employees, the unit, and client divisions within IS and DGS service areas.
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
- Ensures the overall integrity and correctness of deposits, revenues, and receivables for the PPFA and the client divisions within IS and DGS service areas, in accordance with Generally Accepted Accounting Principles (GAAP), Public Sector Accounting Board (PSAB), City by-laws, Corporate Finance policies and procedures and Council directives.
- Assists the Manager Revenue Services with the review, evaluation and development of policies and procedures.
- Prepares and/or assists in the preparation of accounts receivable and write off reports for inclusion in the Controller and Chief Accountant’s report to Standing Committee and Council.
- Supervises activities relating to accounts receivable to ensure billing and collection activities relating to internal and external receivable are in accordance with corporate accounts receivable policy and procedures.
- Ensures that HST requirements and other legislative changes are correctly reflected in the divisional billing systems and provides advice on the applicability of HST on sales or services.
- Negotiates payment plans, deals with collection agencies and City Legal in conjunction with the division's staff to address accounts receivable issues.
- Prepares revenues and accounts receivable aged analysis and the annual provision statements for doubtful accounts.
- Provides monthly information to Accounting Services for the monthly debtor's watch list.
- Ensures that the Credit Check protocol is followed for specified non-cash (i.e. invoice) transactions involving the sale of goods and services.
- Ensures timely preparation of invoices and follow-up on collection of inter-divisional charges for IS, DGS and relevant divisions.
- Supervises the processing of refunds for all divisions within IS and DGS service areas.
- Ensures proper processing of payments, establishment of files and record keeping for deferred revenues, security deposits, and cash-in-lieu developer contributions.
- Supervises insurance claims for third party property damage to the City's infrastructure and liaises with Toronto Police, Legal Services, insurance companies and the debtor on insurance claims.
- Ensures NSF cheques are processed, and the amounts billed for recovery.
- Reconciles the financial data in SAP with the various sub-systems, investigates and adjusts for significant variances.
- Prepares quarterly security deposits, cash-in-lieu, deferred revenues, and other reports to the divisions within IS and DGS service areas, ensures that revenues are recognized in accordance with the appropriate accounting standards and policies.
- Reconciles various SAP accounts relating to client divisions.
- Develops, implements, and monitors corporate and divisional policies and procedures, from an internal control perspective with respect to revenues, receivables, and refunds.
- Provides information to the City's Auditor General and external and Internal Auditors with respect to revenues and receivables.
- Prepares financial reports and analysis, both custom and regular, for the review of senior management and divisional staff.
- Supervises the closing of all receivable and general ledger accounts at accounting period-ends.
- Completes year-end activities related to accounts receivable, liabilities and reconciliations in accordance with the Municipal Code and corporate policies and procedures.
- Represents divisions within IS and DGS service areas in discussions and negotiations with other divisions and/or outside parties on revenue, receivables, and other relevant matters.
- Liaises with internal/external clients and Corporate Accounting Services on revenue related issues.
Key Qualifications:
- Completion of a professional accounting designation (e.g. CPA) OR Graduated with a post-secondary education in Business specializing in Finance or Accounting OR an equivalent combination of education and extensive experience.
- Extensive experience with computer-based accounting systems (e.g. SAP) and Microsoft Office suite including Excel, Word, and PowerPoint. To develop and maintain macros, databases, reports, analysis, and presentations.
- Extensive supervisory level accounting experience in a public or private sector organization with particular focus on invoicing, refunds, analysis, and reporting.
- Extensive experience in financial policy and/or process development.
- Demonstrated ability to motivate and train staff, ensuring effective teamwork, while promoting organizational performance, continuous improvement and encouraging innovation in others.
- Excellent communication (written and oral) and interpersonal skills with an ability to establish effective working relationships with all City staff, internal and external clients, and the public.
- Strong leadership and strategic thinking skills in combination with highly developed problem solving and conflict resolution skills.
- Ability to conduct detailed research and effectively analyze information.
- Ability to successfully manage and complete projects of various terms and complexities.
- Familiar with relevant government legislation and the Occupation Health and Safety Act.
Note To Current City of Toronto Employees:
City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.