supervisor - retail

Education

• Secondary (high) school graduation certificate

Work Setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 5-10 people
• Retail salespersons and sales clerks

Security and Safety

• Bondable

Work Conditions and Physical Capabilities

• Fast-paced environment
• Combination of sitting, standing, walking

Personal Suitability

• Accurate
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player

Experience

• 1 year to less than 2 years

Support for Persons with Disabilities

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for Newcomers and Refugees

• Supports social and labour market integration of newcomers and/or refugees
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for Mature Workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers

Supports for Visible Minorities

• Applies hiring policies that discourage discrimination against members of visible minorities
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities