QUESTIONNAIRE-3-82
3035
Employee Type
Regular
If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application.
About Carter’s, Inc.
Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company’s Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter’s is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.
Position Overview
As a Part Time Supervisor, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce our new baby essentials, and help prep for significant moments in their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.
Benefits We Love
- Schedules that fit your life, allowing you to balance work and personal activities.
- Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
- The opportunity to learn and build skills and grow as an individual.
- Development programs to help you grow in your current role and beyond.
What You’ll Do- Become a product and brand expert to help families navigate every moment from preemie to size 14.
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
- Maintain a genuine customer focus on the sales floor.
- Foster a positive, safe, and inclusive environment for employees and customers.
- Consistently model service standards and omni-channel experience while coaching others to success.
- Lead and execute an assigned business focus area through planning and detailed follow through.
- Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution.
- Utilize customer feedback to identify areas of opportunity to implement actions to drive results.
- Build customer loyalty through Company sponsored programs.
- Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager.
- Recognize exceptional performance through positive reinforcement and appreciation.
- Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls.
Qualities We’d Love In a Candidate- A positive and solutions-oriented mindset.
- Effective and professional verbal and written communication skills.
- The ability to manage multiple tasks at once.
- Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
- A variety of skills and experiences.
- A high school diploma.
You Can- Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
- Stand or walk for extended periods of time; climb up and down a ladder.
- Provide availability that may include days, nights, weekends, and holidays as scheduled.
Carter’s For AllCarter's is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.
Note: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.