supervisor, customer service clerks

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

1 year to less than 2 years

Work Environment

On site. Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Examine and verify the accuracy of work
• Identify workers’ training needs
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Train staff/workers in job duties, safety procedures and company policies
• Conduct performance reviews
• Recruit and hire staff
• Co-ordinate, assign and review work
• Maintain operation of computer systems, equipment, and machinery and arrange repair work to ensure business continuity and customer service delivery

Supervision

• Customer service clerk

Experience and Specialization

Computer and Technology Knowledge

• MS Office

Benefits

Health Benefits

• Dental plan
• Health care plan