Subrogation Claims Consultant

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are seeking a detail-oriented and experienced Subrogation Claims Consultant to join our dynamic team. The ideal candidate will have a strong background in insurance claims and subrogation processes, excellent analytical skills, and the ability to handle complex cases with minimal supervision. This role requires a keen eye for detail, strong negotiation skills, and the ability to work effectively with various stakeholders to recover funds owed to the company.

What you'll do here:

1. Review, investigate, and support with large loss subrogation claims.
2. Conduct thorough investigations to determine liability and the potential for subrogation recovery.
3. Collaborate with legal counsel to pursue litigation for unresolved or disputed claims, if necessary.
4. Provide guidance and mentorship to adjusters, fostering their professional development and enhancing their subrogation skills.
5. Conduct roundtables to improve the team's knowledge of subrogation processes, best practices, and industry trends.
6. Review and provide feedback on the work of subrogation adjusters to ensure accuracy, thoroughness, and compliance with company policies and legal requirements.
7. Lead negotiations with responsible parties, insurance companies, or legal representatives to achieve optimal settlements for large loss claims.
8. Maintain accurate and detailed records of all communications, negotiations, and settlements.
9. Ensure timely follow-up and resolution of subrogation claims.
10. Work closely with internal teams, including adjusters, underwriters, and legal counsel, to gather necessary information and support subrogation efforts.
11. Communicate effectively with external stakeholders, including insured parties, third-party insurers, and legal representatives, to facilitate the subrogation process.
12. Provide regular updates and detailed reports to management on the status and outcomes of large loss subrogation claims.
13. Stay current with industry trends, regulations, and best practices related to subrogation and insurance claims.

What you bring to the table:

1. Minimum of 7-10 years of experience in insurance claims handling, with a strong focus on subrogation and large loss claims.
2. Proven track record of successful recoveries in high-value and complex subrogation cases.
3. Experience in mentoring and training adjusters.
4. Superior analytical and investigative skills.
5. Excellent negotiation and communication skills.
6. Strong leadership and mentoring abilities.
7. Ability to manage multiple large loss claims and priorities effectively.
8. Proficiency in using claims management software and other relevant tools.
9. Comprehensive knowledge of legal and regulatory requirements related to subrogation and insurance claims.

Salary of the successful candidate will typically be positioned between the following range, taking into consideration a number of factors including prior experience, qualifications, anticipated contribution to role, location and internal equity:

$88,400.00 - $132,600.00

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

1. A financial rewards program that recognizes your success
2. An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
3. An extensive flex pension and benefits package, with access to virtual healthcare
4. Flexible work arrangements
5. Possibility to purchase up to 5 extra days off per year
6. An annual wellness account that promotes an active and healthy lifestyle
7. Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
8. A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
9. Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
10. Inspiring leaders and colleagues who will lift you up and help you grow
11. A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.