Student Recruitment Assistant, Office of the Registrar

Description

The Recruitment Team in the Office of the Registrar is currently seeking a Recurring Part-time Student Recruitment Assistant.

The Student Recruitment Team in Student and Enrolment Services supports the attraction of top undergraduate students from around the world through strategic marketing and recruitment initiatives, including the delivery of a series of events for prospective students, applicants, parents, counsellors, and other stakeholders. The Student Recruitment Team handles tens of thousands of inquiries pertaining to high school and transfer applications. Reporting to the Manager, Alberta Recruitment and Events, this recurring part-time position serves to support the Student Recruitment Team in Student and Enrolment Services and coordinate the campus tours program for prospective undergraduate students.

The business day for Enrolment services runs from 8:30 am to 4:30 pm Monday-Friday. Shifts will typically range from 4-5 hours in duration up to a full 7 hours, Monday to Friday with the exception of statutory holidays and closures. Peak periods are August-September and January.

Summary of Key Responsibilities (job functions include but are not limited to):

• Work in partnership with Student Recruitment Advisor(s) and the Manager, Alberta Recruitment and Events.
• Oversee all functional areas that support the visitor experience including specialized tours, daily tours, and group tours.
• Coordinate the campus tour schedule and program.
• Provide leadership, training, and mentorship to a high functioning group of student volunteers; recruit and supervise approximately 20 student volunteer tour guides.
• Conduct post-tour evaluations and analysis, and recommend and implement program improvements.
• Collaborate with and build strong relationships with UCalgary constituencies including alumni, parents, high schools, and community college programs to build a successful campus tour program.
• Conduct campus tours as required.
• Provide informational services (in groups, in person, on the phone, via email) to prospective students and families.
• Deliver presentations to varied audiences.
• Communicate information pertaining to the University of Calgary in an accurate, timely, and honest manner.
• Ensure detailed knowledge of the University of Calgary's programs, services, enrolment policies and procedures.
• Provide pre-admission advising and support of the admissions process to prospective students and their families.
• Support distribution of recruitment publications.
• Provide frontline support for our prospective student advising services.

Qualifications / Requirements:

• Post-secondary education in a related field. An undergraduate degree is preferred.
• Previous experience with event management will be considered an asset.
• Demonstrated knowledge of the organizational structure of the University of Calgary with regard to such factors as location, student population and academic programs is considered an asset.
• Strong scheduling, organizational, and time management skills.
• Ability to lead, manage, and supervise student volunteers.
• Ability to manage change and demonstrate success in leading change initiatives.
• Strong written and oral communication skills.
• Demonstrated ability to work and communicate with diverse groups of people.
• Demonstrated ability to establish and maintain cooperative working relationships with staff, colleagues, school administrators, officials and representatives.
• Demonstrated ability to work in a fast-paced, high pressure, team-based environment and meet deadlines.
• Knowledge of PeopleSoft or EzRecruit CRM would be an asset.
• Ability to work independently with minimal supervision.
• Willingness to work evenings and weekends as required.

Application Deadline: April 24, 2025

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Operational/Administrative Job Family, Phase 2.

About the University of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments (equity@ucalgary.ca) and requests for accommodations can be sent to Human Resources (hrhire@ucalgary.ca).

Do you have most but not all the qualifications? Research shows that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.