Strategic Programs Director

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Jobs by Category: Health

Job Function: Health Solutions

Status: Full Time

Schedule: Regular

Description

Our Team and What We’ll Accomplish Together

TELUS is much more than a telecommunications company; we’re an established, diverse tech company committed to empowering our customers, communities, and each other to thrive in our digital world, including Digital Health. TELUS Health is the largest Healthcare IT provider in Canada, dedicated to delivering people-first, accessible healthcare solutions backed by science and technology. Here, you'll be encouraged to think big and innovate, making a tangible impact on how healthcare is delivered. We're looking for compassionate and strategic individuals who share our vision of a connected, sustainable, patient-centric healthcare system and a healthier future for everyone.

We’re seeking a dynamic, creative, and strategic-minded Strategic Programs Director to ideate, design, and develop new business opportunities and growth strategies, primarily within our pharmacy solutions space. Reporting directly to the VP of Provider Solutions, you'll leverage your diverse healthcare experience—including pharmacy, pharmaceuticals, health technology, and healthcare consulting—to uncover untapped market opportunities and drive significant new revenue streams.

What You’ll Do

• Identify, evaluate, and launch innovative revenue-generating opportunities in pharmacy solutions, EMRs, insurance, pharma partnerships, retail pharmacy chains, and healthcare banners.
• Champion and lead strategic initiatives focused on expanding and monetizing our extensive market leadership in EMRs and Pharmacy Management Solutions.
• Proactively seek AI-driven growth opportunities, developing strategies to accelerate and enhance our existing solutions and uncovering novel business models.
• Collaborate closely with cross-functional teams, including Sales, Product, and Operations, to ensure alignment and execution on identified strategic growth opportunities.
• Establish relationships and strategic alliances across Pharma, Insurance companies, retail pharmacy chains, healthcare banners, EMRs, and other healthcare technology providers.
• Develop comprehensive business cases and financial models to effectively articulate opportunities, ROI projections, and strategic benefits to senior executives.
• Contribute at the Payvider business unit level by identifying synergies and collaborative opportunities within Health Benefit Management solutions, claims adjudication, and related technology and services.

Qualifications

What You Bring

• Extensive background spanning pharmaceuticals, retail pharmacy, healthcare technology, and/or healthcare management consulting.
• Proven experience (10+ years) identifying and successfully executing growth opportunities within healthcare, ideally encompassing Pharmacy and EMR ecosystems.
• Demonstrated strategic mindset with a strong ability to ideate, innovate, and articulate new business opportunities clearly to executive leadership.
• Deep understanding of healthcare technology trends, market dynamics, and emerging opportunities, particularly leveraging AI and data monetization.
• Experience building and maintaining strategic partnerships with Pharma, Insurance providers, retail pharmacy chains, EMRs, and healthcare stakeholders.
• Strong analytical and business case development skills, capable of effectively communicating financial and strategic impacts of new opportunities.
• Exceptional interpersonal and influencing skills, adept at navigating complex organizations and inspiring cross-functional collaboration.
• Bachelor’s degree required; advanced degrees (MBA, PharmD, or equivalent) strongly preferred.

Leadership Attributes

• Innovative & Entrepreneurial: Thrives on identifying and developing new business opportunities, particularly those leveraging AI and technology.
• Strategic Thinker: Clearly sees market trends and translates them into executable growth strategies.
• Collaborative Leader: Skilled at rallying diverse teams to deliver innovative solutions.
• Result-Oriented: Committed to driving tangible results and contributing to the overall financial and strategic objectives of TELUS Health.
• Excellent Communicator: Persuasive and clear in presentations and negotiations, internally and externally.
• Highly Engaged: Proactive, energetic, and enthusiastic in tackling new challenges and driving meaningful change.

Join us as we redefine healthcare delivery through innovation, strategic partnerships, and market leadership—shaping a healthier future for all Canadians.

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Salary Range: $118,000-$178,000

Performance Bonus or Sales Incentive Plan: 30%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family.
• Flexibility to work in-office, virtually or a combination of both.
• Generous company matched pension and share purchase programs.
• Opportunity to give back to communities in which we work, live and serve.
• Career growth and learning & development opportunities to develop your skills.
• And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.